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January 2024 by Christy Zollar
Not a good store anymore. Couldn't find a single piece of clothing for anyone in my family
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January 2024 by FlaxedWrist McMerkin
I came here to find an engagement ring. There's no chasing pennies
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January 2024 by Kathe Odenweller
Great prices and GREAT Customer Service.
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January 2024 by Jennifer Johnson
Always doorbusters during the holidays
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January 2024 by Jeanette Sancomb
I had the best experience ever buying a purse! I haven't been to a JC Penny for years, and I'm so glad I stopped in. A very nice sales associate helped me find the purse section, and even helped me find two that I liked! The guests services cashier was just as lovely, helpful and friendly. Merry Chrismas to the twoamazing ladies that made my experience exceptional!
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January 2024 by Michael McMurtry
Went to get new glasses. Best optometrist prescription yet!
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November 2023 by Frank M
Good mall store. Good sales. Lacking cashiers.
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November 2023 by Crystal Walker
Good customer service and the store was clean
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September 2023 by turtle rock
Love the Ana brand clothes and that they have petites!
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September 2023 by Jen Balsiger
In a world where there are three cars in the mall parking lot, you would think businesses would be happy that you came by. I walked into JCPenney about 10 minutes before they closed, and the associate promptly told me that the registers would be closed in 1 minute and I cannot purchase anything. I have worked in retail before and if someone wanted to purchase something five minutes after close, they would graciously be allowed to. I am evidently not even welcome to purchase anything before close at this store. So be it. I’ll spend my money elsewhere.
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September 2023 by Tamra Mckinley
Staff nice enough. Found a swim suit on the clearance rack, when I went to pay it rang up full price. The clerk didn't call anyone to see if it should be marked down, and if I wanted it at that price. I felt like she could have asked her up line if it should have been marked down.
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August 2023 by A “G” Lucero
I had went to go purchase some items here that were on clearance and sadly to say, the price was way too high even on a clearance. I didn't save anything nor did I get any help from employees. I'll stick with ROSS for my designer named brands in clothing.
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July 2023 by Melinda Taylor
I am very disappointed with my last shopping experience in South West JC PenneysThere Air Conditioning has been out for a while now and with this hot weather it makes it very uncomfortable to shop especially when you have health issuesI told one of the floor managers that it was very hot in the store and she replied that JC Penneys has no intention of fixing itThe heat is trapped more so in the lower floor
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July 2023 by A Lucero
I had went to go purchase some items here that were on clearance and sadly to say, the price was way too high even on a clearance. I didn't save anything nor did I get any help from employees. I'll stick with ROSS for my designer named brands in clothing.
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July 2023 by Robert Nelson
Still a good department store despite everything