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November 2023 by James haney
My wife and I have been bringing our vehicles to Jeno’s Auto service for over ten years. I took my 2014 Mercedes in for an oil change on Friday November 3rd. When I picked my vehicle up I spoke to the owner who basically fired me. First time I’ve ever been fired by my mechanic. ? The owner told me they were not an oil change shop but a mechanic shop. He asked if I had taken my vehicle to a different shop for spark plugs and I acknowledged that I had because they were $100.00 cheaper. He basically told me then that he didn’t want my kind (I guess maybe too frugal) to bring my vehicle back to Jeno’s ever again. It’s really amusing that a business owner would fire a customer over something like this. He asked me if I was upset about this, and I said no not at all because it’s good to know what sort of person I was patronizing for all of these years.
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November 2023 by Dave
I took the Honda in for a routine maintenance and I thought the cost would be more than I anticipated. However, it wasn't, thanks to these folks at Jenos, they looked it over,and all is good. Gave some sound advice for the next service interval, and we're good to go. Thanks Jeno's
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November 2023 by lynlee
Ck engine lite staying on. Confirmed Solenoid failed. Replaced Solenoid, shredding Drive belt & Deflecting tensioner. Kris texted Estimate. They provided Loaner Car. Also, AAA free Winter Ck. Very pleased with overall professionalism, Kris, Steve & everyone else here @Jeno's. (Even the Bathroom was immaculate)!
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October 2023 by George Janson
The BEST SERVICE I have ever had! These folks are honest, fast, efficient, affordable and most importantly ,,, reliable! They just do things right!!! When you call them, you'll be greeted by Chris or Ashley who are so friendly, personal and understanding. John and Steve are great folks too and all their mechanics are certified so you won't be dealing with any "Craigslist" quality technicians!! I'll be a customer for life (or as long as they'll put up with me and family ;-)
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October 2023 by Carl Unrein
We have been customers of Jeno's for over eight years. We recently had a challenging situations on two of our cars. Jeno's team stuck through to find the correct resolution. What a great team: John, Kris, Ashley, and of course, Steve, and all of the techs. The communications, quality work and pricing represent the professional organization they are. See you on the next service need! Thanks!!!
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October 2023 by Cindy Marks
I am a hospice nurse and I work weekends. My car had a major break down just before the weekend. With the nursing shortage, there usually is no one that can cover me. So it just means that another nurse will have to double shifts. Jeno's went way out of their way and they fixed my car before the weekend! I have always gotten excellent service and fair prices there, but this really sealed it for me. I will always be their customer!!
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September 2023 by Andrew Putnam
When the battery died on the car, they got us in quick and did the work we had scheduled for the next week as well. Great work and very helpful!
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September 2023 by Melanie Knoblauch
The car was due for the 100,000 maintenance and the battery light came on then several electrical issues occurred. It needed a new alternator. Jeno’s always does a good job at a fair price. We’ve been using them for several years.Services: General repairs & maintenance
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August 2023 by Ana Carrera
Google referred me to Jeno's when I was looking for help with my Mini Cooper due to "check engine" light turning on. My regular mechanic diagnosed a problem with turbo and recommended taking it to a dealer. I called Jeno's, and Kris took the time to listen and understand the problem, kindly offering advice. I eventually took my car in for the turbo repair and the service was completed very promptly. Communications were excellent every step of the way thanks to Kris and Ashley, which I greatly appreciated!
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August 2023 by Lauren Coats
Jeno's was great. The brakes went out on my car, and they were able to get them fixed at a decent cost, and much quicker than I anticipated. The communication was open and consistent, and each time I was in the shop, everyone was so friendly and awesome. This is the first time I have used Jeno's, and they will be my go to from now on!
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August 2023 by Janet Nielson
I have been taking my vehicle to Jeno’s for years. They are the best. They keep me informed of what needs to be done. Steve and the entire staff are fantastic.I meant to give 5 stars where I work the stars are just the oppositeServices: Transmission
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August 2023 by Michael Neubert
Jenos is awesome. Took my car in for some AC work. They did some digging and saved me $1000.They made a simple repair Vs what I was told elsewhere.Only place I trust.
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July 2023 by Laurie Regan
Been a customer for years. The customer service is outstanding.Steve, Ashley, Kris, John and all the techs are consummate professionals. Won't take my vehicle anywhere else.Thanks for being such an honest, reliable shop!Laurie Regan
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June 2023 by Kevin Pecoraro
Recently completed some work on my truck at Jeno’s. The customer service was great and the job was done well. They inspected the truck and went through all the work that needed done and gave me options of what needed done. Given the age of my vehicle, there was a lot that needed done but I felt no pressure to get all of the work done at one time. All in all, great experience. They treat their customers with priority.
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May 2023 by Michele Zuber
I'm a longtime customer of Jeno's Auto Service, I was searching around for great auto service repair for a couple of years after moving to the area and finally found Jeno's through my AAA. They always provide top notch routine service on my Subaru Outback and I trust their maintenance & repair recommendations completely. I have never had any complaints, and honestly they have done A LOT of work on my Subaru which I bought used. I am thankful that I found them.Services: Steering & suspension repair
