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February 2024 by Natalie Jones
Brittany is great and I always love shopping here :) found my favorite wallet and some of my favorite clothes !!!
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January 2024 by Aly Montoya
Sold here for the first time a couple nights ago. Very clean and organized! Great store to walk into. Definitely a decent place to sell as well. They took stuff I didn't think they would which was cool. Only issue was the girl who was helping us (long blond hair). She told us it would take 20-30 minutes so we stayed in the store looking around. She then disappeared and I never saw her again, she never said anything to us. There was another very nice lady who asked if we were waiting for a buy offer and I said yes. She informed me the original girl had finished "quite a while ago". She never said anything to us, so that's kind of disappointing. Doesn't really make me want to come sell here again.One other thing, maybe keep gossip talk between associates to a quieter level or not when customers are in the store or keep it in the back. Makes for an unpleasant buying or selling experience. Just a thought. ?♀️
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January 2024 by Susanna S.
Good selection, nieces found some things they love. Fair prices and variety of sizes.
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January 2024 by Mikayle J.
I called in advance so ask if they took women's professional clothes and they said they did. When I brought in two large bags of clothes, they took 2 casual items and that is all. The lady in the store was nice, but seriously, get your act together. If you say you buy them, then buy them. I asked why she didn't buy them and she said it was bc of inventory and not bc of the clothes themselves. Waste of an hour.
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December 2023 by Roxane Farnsworth
Would not sell here again. Basically paid like $1.50 for what they bought from me. I realize they kept a few of my faux fur vests and did not pay me for them. I know better than to mess with these places. Never again. You are better off selling your stuff on poshmark for $5 than deal with these types of places
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December 2023 by Kathleen K.
The newly renovated location impresses with its clean and organized atmosphere. Brittany stands out for her exceptional customer service, going beyond to assist in selecting fantastic outfits. While the prices may be slightly higher compared to other resale shops, the quality of items justifies it, and great deals are still to be found. Selling items here comes with the perk of receiving double the in-store credit. Notably, the men's selection is commendable, addressing a gap often found in many thrift stores. Overall, a positive experience with a well-curated collection and attentive service.
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November 2023 by Jazmine A.
I've tried bringing clothes here 2 different times over the last 2 years. Brought in a whole tub of clothes plus a few extras and was offered $4.25 for 2 items or $8 in store credit today and $5 for 5 items previously . This place doesn't give you anything for what you bring in you're better off going to Plato's to sell your clothes. They took most of my items for $50 at Plato's. This place is a joke don't waste your time.
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November 2023 by Sam D
I am cleaning out my mom's closet and brought three bags of clothes to try and sell. The woman working there (only one employee on a Saturday) told me it would be about 30 minutes, but that they would text me when it was done. I looked around the store for a bit and then went to get a beverage. Came back about 45 minutes after initially dropping my clothes, and I saw my bags sitting in the same place that they had been left initially. I went and waited in my car for about and hour, periodically popping my head in to see what was going on, clothes still hadn't moved. After another 30 minutes I went up to the counter and the woman working said she couldn't buy a single piece, which I found very hard to believe because there were good things of name brand (I'm talking north face jackets, nearly new pairs of jeans, nice blouses etc). She said everything was too worn or out of style. When I got back to my car and inspected the bags, they hadn't even been opened, I could tell because I packed them myself. Looking around the store, much of what I brought in was within the style of the items for sale. I wasn't expecting to sell everything, but not taking a single piece is ridiculous. In addition, there weren't many people selling, and to wait over two hours, with no text alerting me that my items had been inspected (not to mention that they obviously hadn't been) and having to ask if she was finished before getting the bad news was completely unacceptable.Do not try and sell your clothes here.
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November 2023 by Julissa V.
I took in a whole bag of clothes that were worn once if not at all. Brand named clothes, and was offered $5 for 2 items where looking on the floor there were items that were worn down, and in awful condition. Don't bother bringing nice items here, you're better off bringing used ran down clothes as it seems that's all they take.
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September 2023 by Briauna Kasa
My Mom and I went shopping there and the girls behind the front desk were rude and made several glares. The store has cute clothes but, when I went to check out at the register, the girl helping me had pretty little good customer service skills. In addition to that, there was no way to bypass the pin to make a purchase. Very disappointed for my first time in that store.
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July 2023 by M H
The new store is AMAZING! Well organized, spacious and the manager is kind and knowledgeable!
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June 2023 by Hannah Cook
Great store! I work next door and every time I go there is this sweet lady up front. I can never remember her name but she remembered me from last time! Awesome customer service and super friendly!!
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April 2023 by Mallory Rosales
I decided to give it a shot but it wasn’t worth it at all. I took 3 bags of gently used & some never been worn clothes (all less than 18 months old), they only offered to buy 4 items when everything else was just as good if not better than those items. I asked the girl if this was typical and she said yes, that they are only allowed to accept a few items from each customer. This information was not listed anywhere on the website and was not given to me when I called to inquire this morning. She also told me that I had a lot of winter stuff as her reason for passing on items but they advertise that they buy all seasons year round. If I had known both of these pieces of information, I would not have come in. This girl was very friendly and the store was clean/well maintained but looks like they are overflowing with old inventory causing them to pass on your much better items. I would not recommend selling here soon unless you want to be disappointed.
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March 2023 by Paul B.
They took over $2000 of my clothing. I received $20 and was told by the owner Sheryl that she would call me and make it right. She never called. Poor management, untrustworthy ownership! Don't buy or sell here!!!
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March 2023 by Kristin Caldwell
I've been meaning to go in this store for a long time and I'm glad I finally got around to it. They had good styles and the store was clean and well organized. Leah was very kind at check out. I will returning.
