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January 2024 by Lukenus S.
I've gone here at least 6 times and everytime I talked to the workers, they were absolutely the most kindest and generous folks I've ever met at an auto parts shop. I had lots of respect for the manager, the most respectable guy I'd ever met. His entire team was amazing. Thank you for being honest people. You'll really help me out. Much love for this Napa shop. Honest, genuine, and extremely helpful!!!!
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January 2024 by Jas
Needed a new battery, Troy went above and beyond and even installed it for me. Thank you Troy!
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January 2024 by Keith's Classic Garage
Tried to return a $23.00 fuel pump that literally lasted minutes, and was told exchange only? What ever happened to customer satisfaction?
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January 2024 by Michael Engelbert
Very helpful and quick to my needs. I would recommend for parts.
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January 2024 by Kayla Donaldson
I am so unbelievably frustrated. Last week I had purchased 4 spark plugs and 4 spark plug wires for my Mazda3. I am now having my mobile mechanic install my brand new spark plugs and come to find out that my 4 pack only had 3 in the box! I called to ask if there was a delivery option or if I could come in after buying new parts from a different place for reimbursement, the man on the phone was rude and had attitude with me saying there was nothing he can do for me. So I am stranded in Aurora with no way of getting another spark plug and no reimbursement for the huge inconvenience. CROOKS! Never shopping here again
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January 2024 by David Shull
Don’t roll here if you’re looking for decent pricing. Over $30 for a box of nitrile gloves. Double the price of anywhere else. First and last time shopping here.
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December 2023 by Kayla G.
I am so unbelievably frustrated. Last week I had purchased 4 spark plugs and 4 spark plug wires for my Mazda3. I am now having my mobile mechanic install my brand new spark plugs and come to find out that my 4 pack only had 3 in the box! I called to ask if there was a delivery option or if I could come in after buying new parts from a different place for reimbursement, the man on the phone was rude and had attitude with me saying there was nothing he can do for me. So I am stranded in Aurora with no way of getting another spark plug and no reimbursement for the huge inconvenience. CROOKS! Never shopping here again
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November 2023 by Sarah Robinson
Excellant service from Troy went out of his way to help me. Thank uou.
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September 2023 by A Gonzales
Young man there did not know type of charger I needed and did not know a large charger should take all night to fully charge and not one hour.
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September 2023 by Chad Blea
Good luck getting this location to help you over the phone to find a part. They answer the phone then put you on hold for 45 minutes until you give up and hang up. Then you drive down there and they don't have the part in stock which you could've found out over the phone had the just not put you on eternity hold. What a joke!!
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July 2023 by Myra Bozeman
We had a bad flat tire right in front of the store. Richie and Pat helped us out tremendously by getting a air compressor and a jack to make it easier for us. Outstanding customer service from these two gentlemen, thank you very much! They wouldn't even take our money when we offered. What a blessing to know that there are still people out there that value giving quality service, even when they don't get anything in return. Please shop here the quality and respect is worth it, I know we will! Thanks again Richie and Pat!
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June 2023 by Dakota Mach
Always helpful and easy to get what your looking fir
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June 2023 by Leo Ruiz
Stores really nice always good customer service when I go in. Store staff there friendly and knowledgeable of parts a good shopping experience
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June 2023 by Kiefer Zbryk
Had what we needed and were very helpful.
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March 2023 by j s
Chelsea deserves a big thank you!!! Awesome lightening fast deliver to the shop on a filter we desperately needed quickly!!
