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February 2024 by Lindsey Overton
Fast and super professional. Did way more than expected and car looks BRAND new!!!
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February 2024 by Wendy Dominguez
Alex and his team were great. I had a couple of things that needed to be fixed after a hail claim fix and they fixed quickly and at no additional charge. Thank you!
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February 2024 by Tawnya Mullins
My car looks new! Team did a super job, friendly staff and great results!
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February 2024 by Jason Levesque
Incompetent. Over a year later and still haven't fixed the car after receiving the insurance money. They had to reimburse the place that we found to finally do the work. Always an excuse why they can't do the work. Even their credit card was declined by the alternate place. Have spent 20 hours dropping the car off, picking it up unfinished, and multiple trips back and forth. Don't believe a word Alex says. Putting in an insurance fraud claim.
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February 2024 by Griffin T.
gave this one star because I had to give a rating but this is literally the worst shop I've ever dealt with. Had to tow it for body repairs after an accident and they proceeded to give me a 4 month timeline that turned into a 10 month timeline full of lies and false information. Literal -10/10 wont recommend to anyone for any services absolutely horrible shop
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January 2024 by Keri Bade
Alex and the staff at Titan did amazing work on my car. They gave me a great deal and the quality of the work was top notch.
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December 2023 by Kurt Kieser
Alex did an awesome job. He did exactly what he said he was going to do and did it in a very timely manor. I would recommend Titan Auto Body to anyone!!!
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November 2023 by Debbie Dillman
Nadia and Alex at Titan Auto Body are incredible! After an accident that was not our fault, they dealt with the other driver's insurance, got my car in quickly and were able to tell me who to speak to at the rental car agency to get a comparable car, which I needed for my job. They also did not allow insurance to low-ball and use sub-par replacement parts and guaranteed their work.
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October 2023 by Doug Bittle
Long story short …..ish. Titan Auto Body took on a repair on our 2003 Tacoma that no one else would touch. Instead of using parts that would have led our insurance to total the vehicle they opted to repair everything. They tried very hard to find used / salvaged parts but were unsuccessful. Nothing was up to their standards. No way a check from our insurance totalling the vehicle would have allowed us to purchase something of comparable mileage and value. Cut to the chase. They committed to repairing the truck , did a beautiful job on this 20 year old vehicle. It was a process for sure but they stuck with it and did the right thing and I’m sure didn’t come out ahead. Sometimes that’s how business is. But they have a happy customer who will recommend themThank you Alex and the rest of your team.
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October 2023 by Kristin R
Update: After my review, Alex and I talked. My car was picked up (and a rental dropped off). The rest of the work was done however the roof racks are still popping up and there are swirl marks throughout the paint. I appreciate his attempt to try to make things right which is why I changed my rating from a 1 to a 2 however the quality in workmanship just isn’t there.****DO NOT BRING YOUR CAR HERE!Titan Auto came highly recommended by a family member. My car sustained a lot of hail damage during the spring hail storm that hit Aurora and was dropped off towards the end of May 2023. I was given a loaner (that needed an oil change, new wipers and the tire pressure was off but, I was just happy to have a loaner). I was told that I would have my car back in 7-10 business days. After many ignored texts and calls, my husband made a surprise visit in July and was told by the owner, Alex, that my car would be ready in a week and that it would be fully detailed due to the inconveniences we were experiencing.Two weeks later, I still hadn’t heard from Alex so my husband made another surprise visit. He was told that he could take my car home in a couple of days however there were still some parts that still needed to be replaced and that a tech would be sent to our house to make the final repairs once the parts came in. When my husband brought my car home (which was not detailed as promised), one rail that had been replaced became loose and the windshield sprayer did not work (although it worked fine before). My husband took my car back and they fixed the sprayer. Alex told him the remaining parts had been ordered from a new Ford contact and that the loose part would be fixed when the tech came out to fix the remaining parts. It is now September 12, 2023…my car is still not fixed. Five months and counting, for a Ford Explorer where I can buy factory parts at any dealership. Alex is still not returning texts and I’ve given up calling because the voicemail box was full. My insurance has paid this company for services billed, but not yet rendered.Take your car anywhere but here.
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September 2023 by John M.
I was very satisfied by the way the guys at titan auto body handled their business with communicating with my insurance company to get the work done. Also I'm happy with the work that was performed.
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September 2023 by Ms. Robbins
I worked at Titan for a few months. When I left, I went to pick up my last paycheck, and it nor Alex were anywhere to be found. I've asked multiple times for my check to be mailed or zelled to me, and It has now been since May 11th, and I still have not received my pay for time I worked there. It's been nothing but a hassle dealing with this place. Alex refuses to pay me for the work I did. I wouldn't recommend using this shop. The lack of compassion is unreal.
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September 2023 by Becca Algozzino
I took my VW in to get clear coated and Alex and his crew did a WONDERFUL job! I spent a year creating the artwork on her and having used Titan in the past, felt comfortable and confident to have them do the work.
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September 2023 by Amber Robinson
I won a lawsuit after Titan Autobody damaged my car. It’s been months and I’m still waiting for my settlement. This is a company you can’t trust and does terrible work. They haphazardly put my front bumper on after hitting a deer and damaged my car roof stretching the metal in repairing hail damage.
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September 2023 by Kristin T.
Titan Auto came highly recommended by a family member. My car sustained a lot of hail damage during the spring hail storm that hit Aurora and was dropped off towards the end of May 2023. I was given a loaner (that needed an oil change, new wipers and the tire pressure was off but, I was just happy to have a loaner). I was told that I would have my car back in 7-10 business days. After many ignored texts and calls, my husband made a surprise visit in July and was told by the owner, Alex, that my car would be ready in a week and that it would be fully detailed due to the inconveniences we were experiencing. Two weeks later, I still hadn't heard from Alex so my husband made another surprise visit. He was told that he could take my car home in a couple of days however there were still some parts that still needed to be replaced and that a tech would be sent to our house to make the final repairs once the parts came in. When my husband brought my car home (which was not detailed as promised), one rail that had been replaced became loose and the windshield sprayer did not work (although it worked fine before). My husband took my car back and they fixed the sprayer. Alex told him the remaining parts had been ordered from a new Ford contact and that the loose part would be fixed when the tech came out to fix the remaining parts. It is now September 12, 2023...my car is still not fixed. Five months and counting, for a Ford Explorer where I can buy factory parts at any dealership. Alex is still not returning texts and I've given up calling because the voicemail box was full. My insurance has paid this company for services billed, but not yet rendered. Take your car anywhere but here!
