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February 2024 by Barbie
The older shorter lady is so unbelievably rude and mean!!! It reminded me why I stop going to shop there .
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February 2024 by Sara Copas
We used to go here all the time and I loved everything that they had. I don't know if it's new owners or what's going on but the quality is just not what it used to be.
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January 2024 by David Mere
This place is a joke!!! Do not come here!! My child was abused by them and the judicial system failed to bring us any form of justice. Although solid evidence was presented, (including nanny cam video) influence ,power and money make people like these invincible. Please help me and my son hold the people who violated him accountable. You can do this by giving one star and never supporting them.
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January 2024 by Dan T.
So much for customer service.... This place is a great if you want to be treated like crap. The manager CRYSTAL is a nasty woman, doesn't like men and will try and over talk you no matter what you have to say. I finally had to get loud and tell her to stop talking and let me get a word in sideways. She just kept repeating READ YOUR CONTRACT, devoid of ANY kind of manners. I think she thought I was her husband. I had brought a few items in over time and started noticing that I wasn't getting paid. I asked her when the antique jade plate and salt and pepper shaker had sold. She barked at me and told me that they were donated to Goodwill and how I need to read my contract. I asked her where the rest of my items are, she said "how should I know, go look for them. REALLY, REALLY!!! DO NOT DO BUSINESS AT THIS STORE, THEY WILL CHEAT YOU AND LIE. I'm not some kid I'm 65 and don't take kindly to being insulted in front other customers, and berated and lied to. ANYONE LOOKING TO CONSIGN ANYTHING SHOULD NOT GO HERE. Check their 2 star rating and you'll see why, they are crooks. There are plenty of smaller consignment stores around go to them, but avoid this place and that nasty woman.
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December 2023 by SynchronizedConsciousness
I don’t understand how the lady running this store hasn’t been fired. Not only is she extremely rude. I witnessed her screaming at an employee for no reason. I’ll never be back. Hopefully they fire her for the sake of the company and employees wellbeing.
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December 2023 by Ray Dissinger
Easy to access!
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December 2023 by Brian M.
I can say that this review is more about the process of consigning when it comes to customer service and communication, which is extremely poor and a general lack of common sense. Let me explain. I tried to consign a watch that was in the $300 to $400 dollar range that was an automatic and in good working order. I thought if I could get maybe $100 to $150 from it selling that would be good. I know that they cannot sell items priced from sold items on eBay so I was not expecting a kings ransom but a good amount. AND I had a GREAT experience previously selling a GUCCI watch with them so that was why I trusted them for this watch as well. I was TOTALLY wrong. I turned in my clothing and my watch (with a nice case) for consignment thinking that everything was good to go. I waited a few months before contacting them to see what had sold and when I had asked about the watch they said that they did not have the watch in their system. The girl I talked to on the phone mentioned that she remembered the watch and said that it was not working and needed a battery so the watch was DONATED AWAY. I went into the store to talk to the supervisor, showing her my receipt from when I dropped off my items that had a mark in the accessories section showing that they took possession of my watch. She was cordial and took my information and said that she would investigate the situation. I received a call today where she informed me that the watch was looked over and said that when it was reviewed that the "bezel was not working" or some other disorder with the watch so it was confirmed to be given away and that there was nothing they could do for me. Wow. Saying all this, I read the fine print on the back of their receipt when dropping off anything that states essentially that once you drop off your clothing or anything that it is essentially theirs and if is lost or something happens to it you are out of luck. And that there will be no communication whatsoever. The issue is that I would think there would be a level of COMMON SENSE to contact me and let me know that my watch, which was not a cheap item, (that they all agreed upon in speaking with all employees) had an issue and let me know to come and pick it up and not just throw it away. Or tell me when I wanted to consign the watch that the person who does the jewelry review was not there and I needed to come back, which I would have done. I am not trying to be mean or vindictive, but I do not want others to fall victim to their incompetent business model and processes. So...DO NOT SHOP AT THIS STORE. THEY DO NOT HAVE A RELIABLE SYSTEM OF CONSIGNMENT THAT HONORS THE CUSTOMER. I WILL NEVER DO BUSINESS HERE AGAIN AND WILL WARN ALL MY FRIENDS TO NOT DO BUSINESS WITH THEM. VERY DISAPPOINTING.
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November 2023 by Judi L.
I absolutely love this store friendly full of great things consignment is always busy but it's worth the wait
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November 2023 by Denise Stradiotto
Store was full, but what I noticed after not being there for a while is the pricing being much higher. A few higher end items that warranted the higher pricing but many items did not. Looking for a bargain will be much harder and may impact my shopping here.On a positive note, the staff was very friendly and helpful.
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November 2023 by Nancy Hopkins
A friend and I took some clothes and shoes in for consignment; the girl who handles these is awesome, very organized, friendly and helpful. While waited we shopped the store and some really great items.
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October 2023 by Pamela P.
Twice I CALLED IN ADVANCE to be sure that I could bring my clothes and accessories and that someone would be there to process my stuff. BOTH times after taking the time to put my quality items on hangers, drive there, lug stuff in, I was told we aren't taking clothes today. When I said that was not acceptable, the little blonde 'so-called Manager' said I could go somewhere else! Not a good business model. I will never go back to consign or buy anything. This was at the Littleton location.
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October 2023 by Carol G.
Employees very helpful and nice. Great selection of quality furniture and clothing, etc. We will go back.
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October 2023 by Giovannina A.
The prices were too high, for their mediocre clothes and home products. To add the elderly woman working today was very rude, so I talked my mother out buying what she was planning on buying. Customers service is key. I won't be returning
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October 2023 by Rochelle K.
Worst . Rude. I'm finally done. I continue to encounter terrible service, and I do not believe they are honest here. I am finally done.
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September 2023 by Roxy G.
These people are rude and crooks! I took 50+ items in to sell including two pairs of designer sunglasses. I had to leave them to be priced and when I returned a couple of days later and got a list of my consigned items the sunglasses weren't on it nor were they on the sold list. When I asked about them I was given a lame excuse about shoplifting. I am so sorry I took any of my things there. I won't be doing business with them again. BEWARE
