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February 2024 by B T.
Won't be consigning here anymore. Incredibly rude and unfriendly. Not worth the time or effort.
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February 2024 by Madison D.
Awesome place! Great finds great prices and I good place to make a little side cash off gently used things!
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February 2024 by Lisa Hooker
I am new to being a consignor; I felt that the process could have been more clearly explained. As a shopper, I love the selection, quality of goods, and prices.
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December 2023 by Menden W.
0 stars!!! Horrible service! I just took in $100 worth of items in today Saturday that were bought last week on Saturday ( their return policy for in store credit is 7 days) I was told I was past return date because the 7th day was considered Friday. Was then told I could re consign items but I could come back another day as consignment was closed ( mind you the entire staff was sitting in the consignment area playing on their phones) My mother and I have shopped here for years. No more!!! The manager should be fired! Crooks!
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December 2023 by Katie Piehl
I have often come in only to be turned away for consignment, even though it is well before the time the consignment closes for the day. Most recently I was told that they are not accepting any more clothes for the day as they have already accepted two racks worth. Never on the phone recordings does it say that they only take two racks of clothes a day and just stop. It would be nice for these new stipulations to be updated on the voicemail if that is the policy.
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November 2023 by Pamela Petti
Twice I CALLED IN ADVANCE to be sure that I could bring my clothes and accessories and that someone would be there to process my stuff. BOTH times after taking the time to put my quality items on hangers, drive there, lug stuff in, I was told we aren't taking clothes today. When I said that was not acceptable, the little blonde 'so-called Manager' said I could go somewhere else! Not a good business model. I will never go back to consign or buy anything. This was at the Littleton, Colorado location.
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November 2023 by S Anon Anon
Nice place to shop but not to sell items to. They will give you lowball checks on your items stating that all of it went to clearance.
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October 2023 by Eden Elizabeth
These people are a scam. I bought a table on 09/29 I was told they could hold it for me for 7 days, the individual (Taylor) selling me the table didn't seem to know answers to easy questions, they handed my a yellow paper that said "HOLD" on it and I was told to put down my name and phone number. I was then handed tape and told to put it on the table, I asked Taylor if they needed to see the table to verify the one I was buying, I was told no. I then said I'll get the table in a few days as I was moving, I was told that was ok. Yesterday 10/05 my husband and I arrive to pick it up, and couldn't find it, showed the employees a picture one of them says "oh i sold that today". Excuse me? You sold something that was already bought in full?? They were hesitant to give me a refund as well. Madison, the one who sold a table that was already bought by me was so disrespectful, laughing about what she did, told me it was past the pick up date and that they don't call even though they ask for customers numbers. She even BLAMED me that it had the wrong "hold" sticker on it. I asked for a her for pen and paper and she was hesitant to give it to me, then was hesitant to give me her name and Taylors. I asked for the owners name and she had the nerve to laugh because I spelled it with a "CH" instead of a "K".I called Krista (the owner) today 10/06 and she didn't seem to care. Just kept saying it was a mistake. But now my family has to eat dinner on the floor until we find a new table. She didn't seem to care at all at what her employees did or acted. She even tried to sell me another table over the phone and got mad when I said I wouldn't be giving them anymore money.They are very disrespectful and like to sell items that have already been bought. They don't even honor they're own policies that are posted throughout the store of how long they'll hold items for.I have also reported this incident to the BBB.
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September 2023 by Lori LaGuardia
The place smells. Furniture was dirty for the price, was overpriced. Can buy new for not much more.
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September 2023 by Charles Griffitts
Consigning is easy. They are picky... But that's good because that means the stuff that you buy is going to be really nice.I do recommend this place.Madison is a great asset to this store!
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September 2023 by Roxy G.
These people are so rude and they are crooks! I took in 50 items to sell, including 2 pairs on designer sunglasses. They make you leave everything and then they price it. The sunglasses never showed up on the list of my things to sell. I wish I would have never taken any of my things there. I won't be doing business with them again!
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September 2023 by Anna GG
I consigned for my first time a few weeks ago and the older woman who helped me was really authoritative and scary. The process wasn’t hard but she made it feel that way. Then when I went back I was looking around the store, and thrifting is a fun little treat for myself, and when she came up to me she wasn’t helpful or pleasant :(
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August 2023 by Stephanie J.
I will never go back to this store. I purchased a baby sweater for my granddaughter and right after I paid for it I realized it probably wouldn't fit and I needed a 24 month instead of the 18 month I bought. I didn't even leave the counter after my purchase and I decided to return it. They would only give me store credit. No refund on my debit card, no cash refund. Only store credit. Literally right when she handed me the receipt I decided to return it. Nope. The girl who checked me out was really nice as she was only there 2 days. Her trainer was rude and he could care less about customers. Buyers beware.
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July 2023 by Laconiglio T.
well, I believe the manager who is so rude is "Kristen". But not positive. I was waiting in the drop off area, and she was sorting clothes. I picked up a consignment sheet from the counter, like other employees have allowed, and just filled out my name and signed it, when she turned around and said "DON'T TOUCH THAT! I DON'T CARE IF XXXX ALLOWS THAT, I DON'T! Besides being a consigner at her mercy, I am a CUSTOMER!! I BUY THERE! HELLLOOOO~!!
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June 2023 by Tessa Rathjen
The store is overcluttered and one of the women working was downright mean. I walked around the store while I thought they were reviewing my items. When I came back, I was told, "take your stuff and come back another day. You didn't do what I told you to and we are too busy today." Apparently, I had not put my clothes on the correct rack. I left with my things but when I got home I realized I was missing a few of the nicer items. I went back to the store and the same woman told me that per my contract I would be charged for taking the items back because it was my fault that I didn't listen to her the first time. Another customer commented that the woman had been extremely rude to her as well.The other woman working was very kind and apologetic and helped me resolve the situation.
