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March 2024 by A Bruce
Eva assisted me with a return and had the bare minerals powder at register when i called to check if available. WOW!The customer service was 100! I was treated with a smile and a thank you! This means I will continue to shop here. When feeling like customers are important it shows.A+!
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February 2024 by Alex Cochran
The cashier was rude when she asked for my phone number and I kindly declined. She proceeded to get an attitude and stated “just so you’re clear, you won’t be allowed to return this if you don’t like the product”, then rung up my item and slid said product rather aggressively. When you’re a face of customer service, that is truly unacceptable, said employee did not have to catch an attitude and a tone. Said employee was blonde with facial piercings. I will go across town to other beauty supply stores if this is how I will be treated.
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February 2024 by Amy T
I’ve been coming to this Ulta for 10 years just to see Laly at the benefit brow bar! She is the only person that ALWAYS waxes my brows and lip perfectly. I always leave feeling confident after I see her! Thanks Laly!
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February 2024 by Melanie Windes
Nikki helped me today find the right shades and types of makeup for my skin. She really took the time out to help me and answer all of my questions without making me feel rushed. Thanks Nikki!
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February 2024 by Prerana Ramesh
Really good customer service by Kailey !!! She just made sure I found what I needed . Even thought a product wasn’t available to made sure she found the nearest substitute. I’m very happy with what I found . Thanks Kailey !
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February 2024 by Brittany Garcia
Please begin carrying more back stock products as I've noticed that Ulta is Consistently running out of products and shades in products. It is also not helpful when you're looking for something, and the store is out of said product, so the customer begins to look for something comparable, but there are No Samples to try to compare. On a recent visit to this location, there were no perfume samples out, and they had very minimal makeup samples out for trying. It was overall very difficult to actually find anything.
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January 2024 by C S
Ulta is seriously my FAVORITE store. I can NEVER EVER leave with 1 thing. I go to ULTA all the time and to this location in particular. Today, Riley helped me. She was awesome!! She walked me to the area I needed to be looking in for what i asked her about. She was knowable on Ultas products she even saved me money!! she stayed with me, answered my questions, even though there was a line gathering. she never made me feel anyone else was more importantThen the customer (me) in front of her who she was helping at that time!GREAT CUSTOMER SERVICE RILEY!
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January 2024 by Rina B
Store is a mess. If you’re looking for something specific, chances are they don’t have it. Customer service is hit and miss.
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December 2023 by Jennifer Wurtz
Amazing customer service...
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November 2023 by MAA
Staff is super friendly and helpful.
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November 2023 by Anne Collier
Went to their salon since they carry Redkin dye. It was dirty, the bathroom especially! My hair came out darker then I went in with ( I asked for blonde highlights and had pictures for reference) I was charged $200, was $240 with a tip. I was so upset that my hair was darker then when I came in. I had to leave for out of town the next day or else I would have gone back to get it fixed. This was an overpriced strip mall salon. If you want blonde hair do not go here.
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October 2023 by Jamie Beebe
Terrible experience! The birthday gifts suck and are a waste of your time. And the stuff is not very knowledgeable on anything that they sell! Never coming back to this location. Sephora is better!
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September 2023 by Madi Callahan
Just had the best experience at Ulta ever! Thanks Kayla for all your knowledge and expertise with my makeup.
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August 2023 by Sara Makeup Lindholm
Absolutely love this store.
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July 2023 by Renee Manning
Can always count on getting what I need