Verizon offers mobile, 5G home internet, and business services. Customers can visit the store, schedule an in-store appointment online, or place orders for in-store pickup, free 2-day shipping, or same-day delivery. The staff receives high praise for being awesome, professional, friendly, knowledgeable, smart, and genuine. Specific employees are noted for answering questions with directness and clarity, making complex matters understandable and easy. They help with switching plans, resolving issues, setting up new phones, and ensuring everything works properly, even during busy times. Customers describe the service as calming, comforting, and dedicated, with staff who make them feel welcome and appreciated. The overall sentiment is extremely positive, with customers expressing great appreciation for the helpful and intelligent assistance received.