Verizon offers mobile, 5G home internet, and business services. Customers can visit the store, schedule an in-store appointment online, or place orders for in-store pickup, free 2-day shipping, or same-day delivery. The staff receives high praise for being awesome, professional, friendly, knowledgeable, smart, and genuine. Specific employees are noted for answering questions with directness and clarity, making complex matters understandable and easy. They help with switching plans, resolving issues, setting up new phones, and ensuring everything works properly, even during busy times. Customers describe the service as calming, comforting, and dedicated, with staff who make them feel welcome and appreciated. The overall sentiment is extremely positive, with customers expressing great appreciation for the helpful and intelligent assistance received.
Marlyn did a great job helping us to pick a new phone for our teenage son and new airpods for me. Marlyn was patient, knowledgeable, and is the epitome of what I expect a Verizon team member to be. She is a gracious saleswoman and should be recognized for her outstanding work.
May 2026
Had a phone issue from hell. I was so stressed. Store manager Miesha was very helpful with helping me set up a claim and verify my account. She talked with the claims person with me. Thank you. 😊
May 2026
Tay McLain was really helpful making sure our family had the right plan. She also made replacing an old phone a breeze.
