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February 2024 by K S
I purchased green pan premier pans at Williams Sonoma and so far, I am very happy with the non-stick functionality. I hope these are a healthy option to traditional non-stick. Also, another time I was looking at automatic espresso machines and it was fabulous to get a sample latte from an amazing Jura machine.
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October 2023 by K&J DeWilde
I was gifted an All Clad “cast iron” griddle that was sold by their sales rep as “cast iron only”.It was when I tried cooking on it I discovered the thin coating of enamel on it! Since, I don’t want enamel coating, I tried to return it with my receipt within the 30 days . Allen, the store manager refused to take it back, and told me to contact “All-Clad” why? Allen says “no returns if I opened the box since I used it once —the problem is —the sales rep NEVER told my husband you cannot try a product for it to be ineligible for a return. By the way, you would not notice the thin enamel coating inside the griddle until you open the box and cook on it (it almost looks like pure Cast iron but it’s NOT.) Once, I discovered the thin enamel coating on the inside of the griddle,I pulled my food immediately. It’s a shame William Sonoma does not stand behind their products nor do they train their sales reps to be detailed and honest in selling products. There is a big difference in “cast iron only” and “cast iron with thin enamel coating”. Not cool, their sales rep misrepresent products.And then Allen , the store manager lacks customer service telling me “I cannot call All-Clad on your behalf” basically “ William Sonoma does not stand behind what we sell!! “
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July 2023 by Mike Kenney
Bought a bottle of lime powder. Product is awful. Brought it back to this store, they inform me that the "company" doesn't take returns on food items.The associate never told meIt's not printed on the receiptNo signage to warn potential customersSave your money and get your kitchen needs somewhere else.
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March 2023 by LJ C
Great upscale kitchen supply store. Love the options they have. Employees are friendly and knowledgeable. You don't feel pressured to purchase anything. Love this place.
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March 2023 by Dbaca B
This is not one of the more customer friendly stores. On the phone they were great, but in person, not so much! I prefer Park Meadows. ?
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February 2023 by Denese Baca
Manager Genie, Antoinette, and Colleen were great! Excellent place to shop!
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January 2023 by Ryan
Quality products all around! It may seem expensive until you realize the quality you are getting. Most things here are made to last a lifetime or three.
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December 2022 by Christian B.
For somebody that likes to cook, William Sonoma is your place to get all your cooking gadgets, utensils, and other fancy cooking and baking paraphernalia. Im like a kid in a candy store when it comes to this place, so many cool and wonderful things for that chef or baker in all of us. Service here is usually friendly and knowledgeable. This location is located on the lower level of the Park Meadows Mall next to Nordstroms.
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December 2022 by D. Gabe
Costly, no customer service but a great place to shop.
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December 2022 by Khang Truong
Mauviel cookware can be found here. They make a M'150 line that is 1.5mm copper, up to their M'250 which is unsurprisingly 2.5mm. There is a lot of other nice stuff here.
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August 2022 by Britney Adelgren
My fiancé and I stopped in around 4:30, hoping to look at stuff for our registry. The store itself is well laid out and had numerous options which we were excited about. Unfortunately, the associates seem to lack basic customer service. Not a single employee greeted us or asked if we needed help finding anything. However, there were 2 different employees who completely storm rolled past us to greet & help an older couple. It’s extremely disappointing that the employees don’t think they need to help younger customers.
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May 2022 by Laurie J Jones
We had the best time shopping for new goodies for our home! The staff there were so incredibly kind and helpful! Love this place!
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May 2022 by Kevin Warne
All I can say is yikes!! Incredibly unfriendly staff, for such a high cost cooking store I would expect much better. Won’t be shopping here in future.
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February 2022 by Linda Pudalov
Beautiful store! High quality cookware, dishes, and household items. This company has been around for a long time. I bought some spatulas from them years ago and they are still good!
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February 2022 by Maribel Reyes
I recently decided to upgrade my kitchen equipment and WS had a couple of pieces I was looking for. Some of those I picked up at the store and some were shipped to my place. Both experiences were bad.At the store I saw a couple of employees circling around asking people if they needed help. Not one of them asked me if I needed any assistance, which I did. I would have bought a couple of additional pieces but was put off by this. Additionally there was a woman who I noticed kept following me around at a distance. She never came up to me and asked if I needed help, she just followed me. I felt extremely uncomfortable with this, so after waiting for assistance at their front desk to pick up my items (and feeling irritated that I waited a while then decided to catch someone's attention because no one actually looked up to help) I left.Yesterday the rest of my order came in and the All Clad pot they sent me was good but they sent me a wok instead of the Le Creuset Dutch oven I ordered. In a damaged box I might add. I'm going to a different location to see if I can get better customer service. But I really should not have to do this.This is the first time I purchase anything from WS and it will certainly be the last. I could have just ordered through Amazon but I really wanted to buy long-lasting equipment that is high quality and was willing to spend the money that it takes. Why they would treat their customers like this? I don't know.2 stars for poor customer service but their selection is good. I think I saw only one carbon steel pan so I bought my Matfer Bourgeat pan and another carbon steel wok elsewhere.
