The AT&T Store in Lone Tree offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with access to nationwide 5G service. Reviews highlight experiences with amazing and knowledgeable customer service. Staff are described as friendly, resourceful, and very willing to help, focusing on assistance and problem-solving rather than just making a sale. Employees are noted for completing transfers immediately, explaining everything thoroughly, and working diligently to resolve issues until the problem is solved. The process of upgrading a phone is reported as easy with their help. Customers find joy in working with the staff, calling them assets and award winners, and recommend the store to anyone.
Chris was extremely helpful and knowledgeable. Simply a great dude.
March 2024
Chris is wonderful. He went way out of his way to help me. All the employees are very knowledgeable and friendly!
December 2023
I took my new phone to an Att store in Castle Rock CO and he did nothing. Zero to help me. Did not explain anything. I took it to another store in Lone Tree and Richard?? Completed the transfer for me immediately. He was soooo friendly and explained everything he was doing. What a joy this employee is. I like to call him... read full comment