Victra is a Verizon Authorized Retailer in Lone Tree, CO that strives to create the best possible experience. The store offers a full range of wireless devices, accessories, and protection. Multiple reviews highlight outstanding, great experiences due to knowledgeable, helpful, and patient staff. Consultants are described as not overly salesy, respectful of decisions, and focused on finding ways to save customers money. They are personable and thorough, taking time to explain everything in detail without rushing guests, answering every question. This service has retained long-time customers who were considering leaving after frustrating previous experiences with other locations or phone support. The dedicated store consultants and managers provide very friendly and great customer service, making it a highly recommended location.
We had to get me a new phone but got a discount and it went so smoothly I would recommend this store to anyone!I am going to add I did go back to get a phone case for my new phone and I highly recommend this store to anyone for their phones, accessories,a new watch ect.
February 2024
our representative was outstandingshe was knowledgeable helpful great customer serviceher customer service sold us she was great and very patient and helpfull
February 2024
Excellent customer service with great product knowledge.
