This Cricket Wireless Authorized Retailer in Longmont is noted for its great customer service and knowledgeable staff. Reviews highlight that the team is incredibly kind, helpful, smart, and understanding, often going over and beyond for customers. The location is praised for treating people with respect and knowing what they are doing. Staff help customers find the perfect deal and plan, set up phones, and handle issues like exchanging accessories. The store's Sunday hours are a plus. Many customers are very happy and satisfied, stating the service is worth the drive and highly recommending the store for phone plan needs.
Last night we went to the Ken Pratt location and Danielle helped us, we were there just before closing and she went above and beyond to help me buy a new phone, stayed almost an hour after closing, she was so thorough and helpful, such incredible customer service!!! Thank you Danielle!! ⭐️⭐️⭐️⭐️⭐️
October 2025
Danielle is the best employee ever! After many years of seeing her every time we are in, she has always been knowledgeable and generous. She wants the best for her customers. I continue my service with Cricket because of her. We love you Danielle!
February 2025
Thank you Danielle & Samantha, at Cricket Wireless, for wonderful service, ALL THE TIME, every time! Both of them are so kind and patient with me. I recommend Cricket Wireless in South Longmont to all my friends & family!
