“Lauren, from the get go, demonstrated an ease to handle not one, but three clients and managed to do it all competently and efficiently. Thank you! And great follow up Tyler!”
10AM - 7PM
1240 Ken Pratt Blvd, Longmont
Mobile Phones
“Last night we went to the Ken Pratt location and Danielle helped us, we were there just before closing and she went above and beyond to help me buy a new phone, stayed almost an hour after closing, she was so thorough and helpful, such incredible customer service!!! Thank you Danielle!! ⭐️⭐️⭐️⭐️⭐️”
“Our experience at the Longmont Village at the Peaks T Mobile Experience store was excellent. We were assisted by Lan Pham the Store Manager when we switched over to T Mobile and he has provided outstanding service, taking so much time to explain things for us and to ensure that our billing was in order with the original quote provided by online T Mobile. We can't say enough about Lan and his great attitude and willingness to go out of his way to help. Thank you Lan”
“I went yesterday to get an update for my old phone and it went super smooth and staff there helped me very well, thanks to @Raymond . Longmont people it is our go to go store who is requiring new lines .”
“Best service I've had in a long while. Luis was awesome and patient with both myself as a new customer and with his trainee. They have both made my experience well worth switching to Metro. Thanks, guys!”
“Adriana is literally the reason why I switched to T-Mobile! She was so kind and helpful, and incredibly patient - I had to call Transunion and then Mint Mobile - honestly, she kept me from getting overwhelmed!! Please give that girl a raise!!”
“Justin gave me the best customer service I have ever received from Boost. He was extremely helpful with answering questions & helping me set up a new phone & account. I highly recommend the Longmont Main St Boost store.”
10AM - 7PM
2151 Main St Ste 140, Longmont
Mobile Phones
“Love Cricket, I recently went to Verizon and got an iphone....complete nightmare!! I am returning everything to Verizon and coming back to Cricket, great service and doesn't cost a ridiculous amount for 1 phone. I was paying 102 a month for Verizon and Cricket I had 2 accounts for 90 a month!”
“I recently purchased a new iPhone 17 Pro over the phone, and unfortunately the experience started off very frustrating. For reasons I still don’t understand, the phone was shipped to a Verizon affiliate in Longmont and not the corporate Verizon store. During the data transfer process, several mistakes were made, which caused my new phone to malfunction and created issues with my email accounts. At one point, I was even told that they couldn’t help resolve the problems.
Thankfully, Ramon at the corporate Verizon store in Longmont (1234 S Hover St) stepped in and completely turned the experience around. He worked with me over a few visits to carefully troubleshoot the issues. Ultimately, he had to reset my new phone and start fresh. Ramon patiently walked through all of my settings, clearly explained important features, and showed me how to use functions that matter most to me. He answered every question thoroughly, provided helpful examples, and made sure I never felt rushed. Most importantly, he was empathetic and made sure everything was fully resolved before I left.
I returned again today with a couple of minor questions and to turn in my old phone. Patrick assisted me, and he was equally outstanding. He went out of his way to patiently help and made the process smooth and easy. In my opinion, he is a five-star representative.
Both Ramon and Patrick provided exceptional customer service, and I’m very grateful for their professionalism and care.”
“Great experience! We were greeted right when we walked in, even though they were busy. We were able to accomplish exactly what we came in to do, and the manager and assistant manager, checked in with us to ask about our experience. This store is not the closest store to our home, but it’s worth going a little bit out of the way to get great service.”