February 2018 by Kim Sanford
Has really notmuch to do with tbis particular branch butmy son had a checking account someone wrote hot check and it closed his accoint. Lol.. Like really. Then takes us bank to release all bis funds. Paychecks ans all. Dont use first bank
November 2017 by Martin Munoz
Horrible service, discriminated me for my race. Didn't want to cash a check for me. " stated it was end of day and don't have money, 2 minutes later a Caucasian male walks in and they cash his check with out even a question.
September 2017 by Randy ranson
I had a certified check issued for my son, i spelled his name to Mason, the teller, twice. He misspelled the name , so when my son got the certified check the bank would not honor it. I had mailed the check overnight to Richmond Virginia, when I went back to the branch for some help that said there was nothing they would do. After I have the check overnighted back to me and then overnight it back to Virginia I will have spent aver 75.00 dollars because Mason the teller can't spell. I will be fileing a small claims suit against this branch and if need be I will hire an attorney. If US Bank conducts its self this way with all its customers
beware and don't bank with them.
I am very happy with the way that Bart , the branch manager and Casey , a teller, handled the problem. They are both true professionals who listened to my problem and together we came up with a solution the was perfect.
They have earned my utmost respect and I will continue to do all my banking with US Bank.
September 2017 by Michael Thornton
The teller was totally useless in explaining simple things on my bank statement that were inconsistent. Waste of my time and I'm so frustrated my hands are shaking. Please fire this incompetent lazy disrespectful teller!
January 2017 by Samantha Gundlach
Super convenient, inside King Soopers, open longer hours than most banks and open Saturdays. Friendly staff. Atm.