June 2018 by S Williams
I work for a small business. A US Bank customer wrote a NSF check to the business. I called the bank several days in a row and the check would not clear. I called 6/4 and the funds were available. I took the check in to purchase a cashier's check to obtain the funds and the bank refused to honor the check. It is a horrible bank policy causing unnecessary problems when it is the only option available. If the check had been re-deposited it is very likely it would have been returned NSF again and the small business would get charged additional fees for depositing it. It would not hurt anything to allow the cashier's check to be purchased.
May 2018 by joe somma
Only two banks worse to deal with; Wells Fargo and Bank of America
March 2018 by Caprese Kempter
This phone number directs you to the location on 4th and Coffman. So if you ask something specific like "do you print single checks for a checking account?" They say yes and then you go to the branch on 8th and Coffman and they don't print checks. The too banks have only 1 phone number and wasted some of my time.
February 2018 by Bob Melamed
Nice big lobby. Plenty of good service personnel. Nice Branch.
December 2017 by Lucy Furr
I don't do my personal banking here, but this is my employer's bank and sometimes I go and get us rolled coins or small bills. The tellers here are very nice and do their jobs well. But the bank is no longer open on Saturdays, which means we have to predict what kind of coin and small bill usage we will need for the entire weekend. Often I have to run to my own personal bank on Saturdays to get more change because a busy Friday night will wipe us out. Also, the place seems chronically understaffed, with usually only one or two tellers working, even during peak hours.