Bestop, Inc. is highly praised for its exceptional customer service and quality products. Customers have shared positive experiences with their soft and hardtops, highlighting features such as the TrekTop's sporty look, smooth windows, and easy installation. Many reviewers noted the company's willingness to go above and beyond to resolve issues, showcasing their dedication to customer satisfaction. One customer appreciated the friendly assistance received when seeking a replacement for a hardtop roof, while another was impressed by the quick resolution of a manufacturing issue, resulting in an upgraded unit. Additionally, Bestop's staff is commended for their helpfulness, with instances of employees providing installation services free of charge and offering personalized guidance in choosing products. Customers consistently express their loyalty to Bestop due to the outstanding service and quality of their products. The overall sentiment reflects a strong recommendation for Bestop, Inc. as a reliable choice for automotive tops and accessories.
Great customer service...all questions answered & also welcomed!! Highly recommend!!!
October 2023
Absolutely incredible customer service. They went above and beyond to make sure I had the repair parts I needed to fix my older soft top.
September 2023
I damaged my rear window in my NX Glide. Emailed customer service at Bestop and got an almost immediate response. Received my new back window within 4 days. Thank you so much for the amazing customer service
