Claire's is an ear piercing and fashion accessories store that specializes in jewelry, hair accessories, and products featuring popular brands like Hello Kitty and Stitch. The store is a destination for earrings, friendship bracelets, hair claws and bows, bags, beauty items, and more. Customers have generally positive experiences at Claire's. Associates like Stephanie, Kimberley, and Natalie are described as joyful, fun, and helpful, making the piercing process a great experience. They answer questions, keep customers informed, and ensure a fast and easy process. The store also has a wide selection of accessories for customers to choose from. However, some customers have noted staffing issues, with one associate seeming overworked during a busy period. There are also concerns about the store's accessibility, as it lacks power doors and sufficient space for wheelchair access. Overall, Claire's provides a fun and fashionable shopping experience, though there is room for improvement in staffing and accessibility.
I had such a fabulous experience shopping today! SHOUT OUT TO STEPHANIE!!! WOW! Excellent customer service! Thank you so much for making my experience so much fun! You have a great personality and you were so kind and SO HELPFUL! I appreciate you so much😀
May 2026
Had a very great experience with Lauren. She was extremely kind, helpful and patient while my daughter took her time looking at EVERYTHING!! We rarely go shopping but will definitely comeback. Lauren, thank you for being so sweet and kind, you made this a successful experience
April 2026
Stephanie was amazing! My daughter wanted to get her ears pierced. Stephanie was welcoming, funny and extremely patient. 10/10!!
