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March 2024 by Steve Strauss
Great customer service. Very pleasant experience. Would recommend to anyone looking for storage space.
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March 2024 by John Koolstra
Alex was so amazing!
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March 2024 by Brady Marinangeli
The two representatives at Life Storage in Loveland have been courteous and very diligent in their responses and help setting up our storage unit. Can’t thank them enough for their help!
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March 2024 by Luis Romero
The storage unit was nice but I was more impressed with how friendly/helpfull the staff was. A big thanks to Arela for all the help!
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March 2024 by tabatha Vasquez
Great experience. If I need storage again I will definitely go back. Thank you guys
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March 2024 by Keith C.
Great clean location, friendly and knowledgeable manager, always helpful.
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March 2024 by Renee Reisbeck
Aréla was very helpful and knowledgeable. I will always refer people to come to Life Storage!!
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March 2024 by Scott Richendifer
Extremely friendly, helpful, knowledgeable and efficient.
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March 2024 by Madeleine
Very clean facility. Renting process when smoothly. Everything is very organized. Store manager Staff are very professional kind and helpful. Very nice facility.
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March 2024 by Laura Wilson
Nice facility, local folks, accessible
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March 2024 by Kathi Mabie
Great info fromalex very inviting and personable! And quick!!
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March 2024 by James Fasano
DO NOT rent from this place! Poor communication and will not work with you. When I signed up, I signed up for easy pay, automatic payment each month since I am out of town for work. The gentlemen that signed me up took my credit card down to save it on file for easy pay, but he didn’t. Just saved it on file. When you miss a payment, they leave a generic voicemail about your account, but nothing about a missed payment. No email, text, or notification about a missed payment. I work in the mountains with very minimal service on my cell and I happen to call one day and I find out that my storage unit full of my belongings is up for auction in March. I tried talking to a manager but not able to reach a compromise. I traveled 7 hours to the location to pay my bill. And to find out starting in March they are jacking up the price on my 5x10 unit from $64 to $117, which is outrageous. The only person here that helped and that has customer service skills is Arela Fannin. She listened and was understanding, but could only do so much. Thank you Arela! Her manager, Alex, wouldn’t budge on any compromise. I even offered to pay 2-3 months in advance to cancel the late charges and the auction charges, but her manager, Alex, wouldn’t allow it. I will be taking my business elsewhere.
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March 2024 by Kyle Hill
Arrilla fannin was amazing her customer service was above and beyond. My family and I have been looking for a place to store our things in the next coming months and I will definitely be back. The professionalism she showed was more than I've seen anywhere else in a long time and I have been to multiple places five stars all the way.
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March 2024 by Frank McCracken
Excellent experience from start to finish. Setup was easy, the facility was always accessible and spotless clean. Communication was clear and representatives were always available for questions. One of the better experiences I have had with any business in a long time. 5 stars all around!
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March 2024 by Emily Lenhart
Do not rent a storage unit from this place. They will increase your bill without any warning. My bill almost doubled in the span of about 6 months. I’ll never rent a unit from this place ever again and will tell everyone I can to avoid this place like the plague. Note: the office staff were nice and helpful. But as a company, this place is trash.
