Kohl's is a store with a great selection of items, including clothing, shoes, gifts, and home decor, featuring favorite brands. Customers report it is always clean, easy to navigate, and not as picked through or busy as other locations, offering a better experience. The quality and prices are very good, especially the sales, and it is a go-to store for many. The staff and associates are consistently described as pleasant, helpful, friendly, extremely kind, and making customers feel welcome and appreciated. While the new checkout system is taking some getting used to, the service remains great. Shoppers appreciate the Kohl's Cash, coupons, and the fact that sales happen frequently, advising to never shop at full price. The store fosters a positive environment where customers feel respected.
Rowman in the shoe department was amazing! Thank you for helping me and for your knowledge and patience, as I tried on so many shoes and couldn’t find the right fit. Thank you for going above and beyond!
July 2026
Yesterday I visited the Loveland Kohl's and received exemplary customer service from Dawn. Not only was she extremely friendly and helpful but she also helped me save 40% on my purchase because my Kohl's card had expired so she re-signed me up. Thanks Dawn!!
July 2026
Did a return. Not long to wait in line & quick for return. Clerk was very pleasant & quick.
