Lowe's ProServices is known for its great shopping experience and outstanding customer service. Many customers appreciate the helpful and friendly employees who go out of their way to assist. The store offers a wonderful selection of items, including beautiful flowers, plants, and various home improvement products, often at great prices. Customers also enjoy benefits like the 10% veteran discount. However, experiences can vary by location. The Loveland store receives high praise for its helpful staff, while the Greeley location has been criticized for a lack of care and assistance. Some customers have reported issues with unclear information on appliances, leading to confusion during purchases. For example, a customer faced difficulties when trying to buy a washer and dryer set, dealing with unclear answers from staff and delivery issues. Fortunately, one employee was particularly understanding and helpful, turning a negative experience into a more positive one. Overall, Lowe's ProServices offers a mix of positive shopping experiences, with some areas needing improvement in customer service and clarity regarding products and promotions.
Shopping here is great and the customer service reps go out of their way to help you. So wonderful to know people care! And the items are always a great buy.
June 2024
Rob was incredibly helpful with an electrical project. Good location and very friendly staff
May 2024
Cathy in plumbing was awesome, very knowledgeable and helpful. Thanks Cathy
