Rise Broadband
Internet Service ProvidersHours:
619 14th St SW, Loveland CO 80537 Hours
About Rise Broadband
Rise Broadband provides high-speed Internet and phone service, aiming to close the digital divide for rural and suburban areas. Some long-term customers report wonderful customer service and competitive rates, noting satisfactory installation and even uninstallation experiences. Specific employees have received praise for exemplary service resolving installation and billing issues with knowledge and expertise. However, other reviews cite unreliable connections with frequent, random outages lasting minutes, which is problematic for activities like Zoom meetings. While some technicians have helped, customers express frustration that support sometimes ends with attempts to sell additional equipment without a guaranteed solution. This has led some to consider switching providers despite previous loyalty.
Most Recent Reviews
February 2024
I decided to upgrade to fiber optics and hence choose the Loveland Pulse more than 20 years of service. The rates at " The Loveland Pulse" now more competitive. I have enjoyed the costumer service that I have received through out the years. Even my final uninstalation of equipment was a wonderful experience. Thank you.
August 2023
Internet works fine during the day. Night time it is sometimes unusable. Getting 1 Mbps on a regular basis at night. Call them to report the problem during business hours, they say "it's working fine right now, call us when it's having issues" well you're closed when it's having issues lol. So thanks
May 2023
3 years a customer.Sadie L in Customer Service provided us exemplary service on two occasions.One on an installation issue and one on a billing issue.Thank you, Sadie, for you knowledge, expertise and willingness to help.
More Comments(65)
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