The Xfinity Store provides services including Mobile, Digital Cable TV, High Speed Internet, and equipment exchange. Reviews indicate that calling the technical service number can be a difficult and unhelpful experience. However, in-person visits to this store receive consistent praise. Staff members are described as amazing, professional, very focused, helpful, productive, and friendly. They are commended for navigating difficult situations, finding solutions, helping with technical issues on phones and TVs, and reactivating services, leaving customers completely satisfied.
Purchased a phone over the phone and they got me all mixed up, Roberto the manager helped me finish activating my phone and cleaned everything up and explained everything perfectly so I could understand
July 2026
Roberto Jimenez was very polite, very knowledgeable and quickly resolved the problem. I’ll happily return in the future as needed!
July 2026
Roberto at the Xfinity store in Loveland was fantastic! I came in just to switch out a cable box, but he went above and beyond. He found a way to lower my monthly bill, got me a couple of new remotes, and upgraded my WiFi tower. Friendly, knowledgeable, and genuinely helpful. Thanks for making the whole process quick and... read full comment
