AT&T Store in Montrose provides a wide range of devices, including phones, tablets, smartwatches, and connected devices from popular brands. The store offers flexible wireless data plans, including prepaid options with no annual contracts or credit checks, making it easy for customers to find plans that suit their needs. All unlimited data plans include nationwide AT&T 5G service at no extra cost, ensuring customers stay connected across the country. Customer experiences highlight the store’s friendly and caring staff. Several reviews praise employees for their patience, professionalism, and willingness to go above and beyond. One customer appreciated an employee who worked past store hours to help with a difficult issue, showing strong dedication to customer service. Another customer was impressed with an associate who managed multiple customers effectively and made everyone feel valued, turning a frustrating experience into a positive one. The staff’s patience was especially noted when dealing with trade-in changes and technical issues, with managers and team members working diligently to resolve problems despite busy or understaffed conditions. While some reviews mention minor issues like slow Wi-Fi or waiting times, overall, customers feel the staff is knowledgeable and helpful. The store’s commitment to customer satisfaction shines through, and many leave with a positive impression, recommending AT&T Montrose for its quality service, good product selection, and competitive plans.
Bella helped me solve my cell phone issue quickly. She was super friendly and very professional. She really made my day way better.
July 2023
Great service. Knowledgeable and courteous. Answered all of our questions and went out of her way to help.
July 2023
I can not say enough good things about this store and Brittany. She worked past the store hours and tirelessly tried to help me out of a serious bind. I am so thankful for people like this and a company who is customer service oriented. It's a rarity these days.
