Tri-Lakes YMCA is a well-regarded fitness center known for its clean facilities and friendly staff. Members frequently praise the excellent care provided by employees, highlighting individuals who are always kind and available to assist. The YMCA offers a variety of programs, including classes for cancer survivors and individuals with Parkinson's, ensuring there is something for everyone. While many enjoy the services, some reviews note areas for improvement. There have been concerns about certain gym equipment, like the leg extension machine, which was out of order for a month but was addressed promptly by customer service. Additionally, there are suggestions for better management of younger members in the weight room, as some children have been observed sitting on equipment instead of using it. Swimming lessons have received mixed feedback, with one incident involving a child struggling to learn a technique. However, the management responded positively by reaching out to address the situation and offering training for the instructor. The indoor pool is a highlight, with ample space and lifeguards on duty, allowing families to enjoy their time without long wait times, setting it apart from other local options. Overall, Tri-Lakes YMCA is committed to creating a welcoming and supportive environment for all its members.
Great view and overall facility. Friendly staff. Always a great visit!
May 2024
Leg extension machine has been broken for a month. Purchase an extra if you can't keep equipment up.Gotta update this. The madlads looked up my membership and called me to apologize for the machine being down and explained the situation. Customer service like that will fix anything I swear....
April 2024
Great facility. But too crowded and too many people using machines as a resting place.