Ferrellgas

Propane
Hours: Ferrellgas is a propane supply company that provides delivery services to rural and local customers. Customers appreciate the friendly and courteous service from representatives over the phone and during deliveries. However, some customers have experienced challenges with scheduling and communication. There have been issues with delivery dates not being confirmed via email, and delays due to truck problems, such as broken meters, which prevented timely delivery. Customers have also noted that the automated system can be tricky to use, especially when trying to specify the amount of propane needed. Additionally, some customers miss the personal touch of dealing with local representatives, as Ferrellgas has closed local supply stores in certain areas, making it harder to get small cylinders refilled or certified. Despite these issues, deliveries have been successfully completed when scheduled, with courteous delivery personnel, such as Austin, who was praised for being professional and friendly. Overall, Ferrellgas offers reliable service but could improve communication and maintain a personal connection with customers.

1. Naturita, Colorado