The United States Postal Service at 11887 Washington Street is a vital part of mail delivery for residents and businesses, managing to deliver to every address across the country and beyond. With over 30,000 locations, USPS handles a significant share of global mail, processing and delivering 47 percent of the world's letters and packages. The staff at this location are generally friendly and hardworking, often dealing with long lines and short staffing. Despite these challenges, employees do their best to serve customers with patience and professionalism. Many reviews highlight the dedication of staff members, who remain courteous even when faced with rude customers or busy periods. For example, a staff member named Kathleen is praised for her professionalism and patience, especially during long lines. Customers appreciate the efforts of workers working on their feet in the heat, often apologizing for wait times and trying to make the experience as smooth as possible. Some customers note the occasional lack of amenities like air conditioning during busy times, but overall, the staff's effort and kindness shine through. Several customers also mention how staff members are helpful, especially when filling out forms or mailing packages to international destinations.
Surprisingly their counter service was very quick, efficient and professional. We only needed to ship one item, used their mailer adding our address labels. The pricing was about half what we were expecting. They computer verified the mailing address, took our payment and we and the package were on our separate ways.... read full comment
August 2026
I had a really awesome experience this morning at this post office!! There was no waiting, the young postal worker was so friendly and helpful and reminded me that I needed stamps!! Thank you!!
August 2026
This place was busy, per usual, but the girl behind the counter was very fast & the line went quickly.
