1st Class Towing is a well-known business in the Metro area with sixteen years of experience. They provide services for multiple law enforcement agencies. The company is recognized for changing people's negative expectations of tow companies, with customer service described as beyond the stars and as sweet as sugar. Reviews consistently highlight the company's professionalism, compassion, and helpful staff. Drivers are professionally trained to handle all situations and all vehicle makes and models, operating with both safety and speed. They are noted for being awesome, very professional from start to finish, and for securing vehicles properly. The company is praised for not taking advantage of customers during stressful situations like impounds, accidents, or recoveries of stolen vehicles. Instead, they communicate regularly, make customers feel they matter, and go above and beyond. This includes making special arrangements, having fair and very good rates, and ensuring vehicles are returned exactly as left. Their actions are said to restore faith in tow companies, making them a highly recommended first call for service.
My family member was arrested and the truck impounded. This is usually a free ride for most tow companies to take advantage of the family. This was not the case with 1st class. They were very professional from start to finish and even dropped the truck off at my home. They restored my faith in tow companies.
May 2023
Company was called due to a vehicle accident.The vehicle had to be put on a roll off, the driver was very professional, and secured the vehicle properly.Their rates we very good.I give the company and driver 2 thumbs up.Thank you for bringing faith back to the consumer.
