Bellco Credit Union is a bank where customer service thrives. Staff members are described as fantastic, genuinely pleasant, and friendly, often remembering members by name. Employees show exceptional service and patience, walking members through issues and answering questions quickly. The management receives high praise for going above and beyond to solve problems immediately and fulfill special requests. While there have been some frustrations noted with new services and automated systems, many reviews highlight consistently great experiences. The lines are usually short, and the service is reliably excellent, making it a recommended choice for banking.
Chrishelly showed exceptional customer service and patience while helping me navigate my rewards on my credit card. Thank you Chrishelly.
December 2022
ridiculous wait times on phone 45 min for customer service .. tellers are usually verynice..nice. new manager Amanda was extremely condescending when asked a question about title to car that i was told would be mailed to me from bellco that i had a loan fom there that i paid off.I have been a long time cusomer
August 2022
Opened my account with Nick, the branch manager. A few problems at first, which were taken care of immediately. To say Nick went above and beyond helping me is an understatement. He made sure every issue I had was solved quickly. I definitely recommend this bank and branch for your banking services.
