“I have banked with Westerra since I was a teenager, and the service there has always been helpful. I appreciate that they are a Credit Union, and they have shared branching because they are a Credit Union. This is helpful because I can go to other Credit Unions and use their ATM's. I am also thankful that I can receive a new debit card that day and not have to wait for it in the mail. I will absolutely continue to bank with them.”
“Been having a lot of issues with credit cards due to the new service and it being very frustrating went in to talk to someone and got mark. Mark was fantastic despite not being able to resolve the issue him self he walk me through everything and spoke to the card services. Not happy about bellco and the automatic teller system phone line but mark was fantastic and genuinely pleasant to be around”
“WENDY IS ABSOLUTELY AMAZING! I have never had a more pleasant experience at a bank or credit union than I did today. She was so informative, kind and helpful. This woman deserves a raise! I’ll remain with canvas forever because of the fantastic customer service!”
“I'd had enough of Chase, no issues with the local branch just overall an uninspiring business relationship. I set up a few accounts with the CU to see how they are. I've had several interactions with their customer service department. Short hold times, helpful representatives, and you get the general impression they enjoy their jobs and want to help you. I've since closed all my other accounts and transferred all of my business to CUof CO.”
“I joined this credit union a few months ago and have been pleasantly surprised ever since. Daniel helped get my accounts set up and was incredibly swift and helpful.
Ashley and Brandon assisted me with a misunderstanding on my part and handled everything professionally and with so much grace.
Ashley, is wonderfully friendly when she greets you at the window. Every time we go through the drive-thru, my dog-child gets a treat, so that’s definitely a bonus we love!
Overall, I’ve been extremely pleased with this branch, and I’m grateful to have it right here in my neighborhood.”