“I had a really positive experience at the bank today, thanks to Aidan M. I came in feeling frustrated and overwhelmed, and I’ll admit I wasn’t at my best. Aidan stayed calm, patient, and genuinely kind throughout the entire interaction. He took the time to help me work through everything without making me feel rushed or judged, which I really appreciated.
Customer service like that makes a huge difference. Thank you, Aidan, for turning a stressful situation into a much better one. Five stars all the way.”
“WENDY IS ABSOLUTELY AMAZING! I have never had a more pleasant experience at a bank or credit union than I did today. She was so informative, kind and helpful. This woman deserves a raise! I’ll remain with canvas forever because of the fantastic customer service!”
“I've been banking at this location for about 12 years now. The employees here are consistently nice and have always helped me with any problems I might have. I've had issues with Westerra occasionally, (hasn't everyone had an issue with their bank at least once?). I've never had a problem with this location or the people herr though.”
“I did not want to come in but I am so glad I did. Alvaro Morales saw the line was a little long & he came and provided excellent service. And then I had the privilege of meeting Rachel Kissee & she was phenomenal as well, giving me ideas to get me back on track from being unemployed longer than I wanted to be. Bellco is blessed to have these two employees.”
“I joined this credit union a few months ago and have been pleasantly surprised ever since. Daniel helped get my accounts set up and was incredibly swift and helpful.
Ashley and Brandon assisted me with a misunderstanding on my part and handled everything professionally and with so much grace.
Ashley, is wonderfully friendly when she greets you at the window. Every time we go through the drive-thru, my dog-child gets a treat, so that’s definitely a bonus we love!
Overall, I’ve been extremely pleased with this branch, and I’m grateful to have it right here in my neighborhood.”