Hoover Mercedes is a trusted independent service center known for providing exceptional care and honest service for Mercedes vehicles, including classic models, new cars, SMARTs, and Sprinters. Customers appreciate the team's expertise, friendliness, and attention to detail. Many mention that Hoover offers better value than dealerships, often saving significant money on repairs, such as one customer saving $8,000 on a repair that cost $500 at Hoover. The team, especially Mike and Linda, is highly regarded for their honesty, knowledge, and ability to answer endless questions with patience. Customers have traveled long distances, even three hours away, to receive their services, highlighting their trust and satisfaction. The staff is praised for their integrity, communication, and thorough work, with some customers stating they would buy another Mercedes just to have Hoover handle their maintenance. Regular clients with vintage and current Mercedes models, as well as Sprinters, remain loyal due to consistent quality work and personal care. Overall, Hoover Mercedes is seen as a reliable, affordable, and honest choice for Mercedes owners seeking top-tier service and a positive ownership experience.
Hands down will forever trust Hoover with my car! Not only are they more affordable, they dont half a** the job. They also will tell you what truly needs to be fixed on your vehicle and nothing more. The communication here is top tier! Michael thanks for everything definitely went above and beyond. Will always recommend... read full comment
May 2024
Great service advisor, great techs, and great atmosphere.
April 2024
I've been there multiple times over the last couple of years for my Sprinter (Winnebago) and they've always taken good care of me. Very personal and friendly people there. They've gained my trust and I will continue going there.
