Victra is a Verizon Authorized Retailer located in Pueblo West, CO, committed to providing an excellent experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with device protection. Customers have praised the store's knowledgeable and dedicated staff, who go above and beyond to assist with various needs. Reviews highlight exceptional customer service from employees like Lilly, Elijah, Zephie, Brian, Marcella, and Nick, who have helped resolve issues with patience and expertise. Many customers note a remarkable improvement in service under the new ownership, with personalized assistance tailored to individual needs. Overall, Victra stands out for its professionalism, kindness, and commitment to customer satisfaction, making it a preferred choice for many in the area.
Great service and so kind helping an oils lady get up to speed! Thank you Verizon, especially Terrance
April 2026
Mitchell went above and beyond, I wasn't happy with the service at this location however it is convenient because it is close to home. Glad I gave it another chance because as stated earlier Mitchell took the time to get my account resolved.
April 2026
Jeremiah was the best help with my phone and with spam and cleaning up my phone and my speaker. Thank you so much for your help!!