Victra, an authorized Verizon retailer in Pueblo, CO, aims to provide a top-notch experience for its customers. The store features a range of wireless devices, including phones, tablets, and accessories, and prides itself on its knowledgeable staff. Reviews highlight the exceptional service provided by employees like Josiah and Natasha, who are recognized for their professionalism, friendliness, and expertise. Customers appreciate the quick and efficient assistance, even during busy times. Josiah, in particular, received praise for his ability to ease customer concerns and resolve issues effectively, while Natasha was noted for her helpfulness in addressing upgrade queries. However, some customers reported challenges with Verizon's customer service, particularly when resolving billing issues. Overall, Victra is committed to connecting technology to life and ensuring customer satisfaction, making it a reliable choice for wireless needs in the area.
Jessica was awesome very helpful she is is very friendly definitely recommend people to come and see her
October 2026
i came in wanting a new phone and jessi was so welcoming she works fast and got to helping us as soon as possible she’s the sweetest also providing food and drinks i highly recommend
September 2026
The associate, Grace, was the absolute best! I walked in 23 minutes before close and she didn’t hesitate to take the time to assist me. She was knowledgeable, kind and patient!
