PetSmart is a large, clean, and well-organized store with a pretty big selection of products. It offers food, treats, collars, and supplies for many pets including dogs, cats, birds, fish, reptiles, and small animals. The staff is consistently described as very friendly, helpful, and patient. Employees are noted for their positive attitude, willingness to assist, and great customer service, even on busy days. The store provides services like looking up receipts and offers great deals, especially for rewards members. Some reviewers mention that prices could be lower and that specific items are sometimes out of stock. A rare complaint involved a small animal purchased there, but this was an isolated experience. Overall, it is a reliable retailer for pet supplies and services.
Great staff, they took great care of our cat in the neuter process.
February 2026
They are great with my screaming (drama queen) pomsky while cutting her nails.
March 2025
It's a nice store to walk into. Everything is well organized and clean. I also see everyone working hard. The shelves are stocked and have all my cat's favorites, even a few new things to try.
