H&R Block offers expert tax services with knowledgeable and friendly tax professionals. Customers can schedule appointments at local offices or use the Digital Drop-Off service to upload documents from home. The staff, including individuals like Nancy, Mary, and Gwen, are known for being helpful, courteous, and informative, making the tax process smooth and stress-free. The offices prioritize safety by deep cleaning, disinfecting high-touch areas, and practicing social distancing. Despite some issues with Wi-Fi connectivity, the overall experience remains positive due to the professionalism and kindness of the staff. Many customers appreciate the fast and efficient service, with some mentioning how staff members go above and beyond to assist and explain. The location is highly recommended for its welcoming atmosphere and knowledgeable team, making tax preparation easier and more convenient for clients.
Writing on behalf of my parents: Nancy always does an amazing job with our taxes! She pays attention to even small details! She's always pleasant, and tries to get us the most money each year!
March 2024
Gwen always does a great job with our taxes. She makes it so easy for us!
March 2023
Wifi is terrible--had to go outside just to call my bank.But my tax professional was knowledgable, friendly, efficient, helpful and kind
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
