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May 2025 by Malysa G.
Over priced. The employee could of helped out more with finding items.
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July 2024 by Valarie Cascadden
The staff was most helpful in assisting me select a frame for a sentimental picture.
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July 2024 by Joanne Kirkpatrick
Oliver you are fantastic! For a few years I have wanted to frame a cloth picture that belonged to my deceased mother. I had a plan for a frame but never got around to it. My husband recently secretly arranged to have the art framed. I received it for my birthday. I cried when I opened it. He was worried as Oliver suggested a different look than he heard me chat about. I am SO glad Oliver offered recommendations. The final result is gorgeous, much better than I imagined. Thank you so much for making this gift so special. Excellent service and incredibly helpful.
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July 2024 by Jessica Bertram
When the "credit card only self checkout" won't scan, and the woman behind the counter gets cranky because iT sHoULd wORk, you get 4 stars. When she also rolls her eyes at us instead of just offering to check us at HER STATION, which was empty, as if us being customers desiring to pay for our merchandise is a big ol drag, you get THREE stars. You almost got two because there were two women behind that counter rolling their eyes.
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July 2024 by Sylvia Gallegos
Until this store has a better system to pick up orders I advise against making online pickup order at this store. However the in store experience is good . Staff is usually polite and store is clean ..
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May 2024 by kari davis
Went into the store, walked around for about 10 minutes and couldnt find anyone. Finally there was a cashier at the front so I politely waited to pick up my order, when the rude old blonde lady with the curly hair and glasses snapped at me to just use the self check out. Didn’t politely say “hey just so you know, there’s a self checkout” she literally said “you know you can use the self check out right?” It was right in front of me. If I wanted to use it, I would have. But that’s not why I was there and you can’t assume that every customer knows what they’re doing or where to pick up orders, especially if it’s their first time.
If you hate your job, that’s fine. But don’t be rude to customers who are literally just minding their own business in line while you check the same gift card 15 times.
Stop replacing people with machines. And find better people.
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February 2024 by Rhonda G.
I visited this store (#1189) in Sheridan, CO today. It was my plan to see if I could get some Christmas items to gather up for next season. I was greeted by a very helpful and friendly store manager named Trevor. He was busy packing up boxes. I explained that my Mama lives in an Assisted Living facility and that I like to donate what I can to their Activities Department. I was tickled to death to see the great assortment of decorations available and began to make my plan. Trevor, sensing my obvious level of overwhelming ideas, offered to bring boxes that I could fill with what I wanted. He also told me about wreaths and boxes of ribbon. Long story kinda short, we filled my van to the top with items I can donate!! (And some I can keep as well!) on top of it all, he gave me a very generous discount that humbled me to my bones. I just can't say enough about how happy this will make so many people! This isn't necessarily my "home" store, but you can bet it is now!! Thank you Trevor and thank you Michael's for taking care of your community Rhonda Glenn
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February 2024 by Punchline 3nt
I was profiled here. The harassment while I was browsing for my home studio was unacceptable. The staff made the vibe heavily weird, telling me and my business partner atr on camera.
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January 2024 by Joy D
Lovely store. Clean and well stocked. Easy to navigate. The self checkouts work very well and even scan coupons without fuss. Really like it.
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January 2024 by Debbie Rankin
Found what we needed. Cashier's were very nice.
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January 2024 by Paige Conyers
It's Michael's so it's awesome. Always a good experience. If buying online, it's convenient as heck. If you're shopping in stores, it's clean, well lot, and it's just lots of fun and also inspiring.
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January 2024 by Richard Murphy
Didn't have anything that I wanted
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January 2024 by Lukas Boryla
Found what I was looking for super cheap. Plus Gloria at the register was an absolute gem.
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December 2023 by Cristina Grullon
Great place for the holidays. Peggy, our cashier was super friendly.
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December 2023 by nolan luecke
Oliver in custom framing is the BEST! He goes over the top to make sure customers are happy.
