Lowe's Home Improvement in Silverthorne, CO, provides a wide range of hardware and home improvement products at everyday low prices. Customers can find items such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, kitchen remodel supplies, outdoor and gardening equipment, and bathroom décor. The store is clean and pet-friendly. While some customers find the store organized and helpful, others mention long lines and employees who are not always familiar with all products, making it challenging to find assistance. However, there are standout employees who go above and beyond, helping with special requests like wood cuts or online orders. Customer service is praised for friendly, patient staff who are willing to help, making shopping a positive experience despite busy days. Overall, Lowe’s is a reliable spot for DIYers and professionals seeking building materials and home improvement supplies.
I gotta say this is one of the worst Lowe's I've been to. If you plan to shop here, make sure to plan adequate time. Some days have taken us over a half an hour to get checked out being 3rd in line.
June 2025
Stopped in to get some materials, and to my surprise, hardly anyone spoke English, wanted me to talk into there phone to translate, didn't happen, found a person to talk to after bout 10 min, so all was good.
August 2024
Pick up is super slow. There’s often only one person at the Customer Service Center, so you need to wait behind all the people doing returns ( which take a long time ) to pick up your stuff. You’d be better off just going and getting it all yourself.
