Summit County Ace Hardware is a locally owned and operated store dedicated to serving its community with personal service and quality products. Customers appreciate the friendly and helpful staff, who go above and beyond to assist with questions and special requests. Reviews highlight the store's clean and organized environment, making shopping a pleasant experience. Employees are knowledgeable, especially in areas like paint matching and hardware, and are eager to help customers find exactly what they need. Some customers mention that staff members are friendly, greeting them upon arrival, guiding them to the right aisle, and even offering extra help with difficult items. The store sometimes offers small touches like free popcorn, adding to the welcoming atmosphere. While a few note that assistance may not be immediate upon entering, overall, the staff's helpful attitude ensures a positive experience. Summit County Ace Hardware is committed to being "the Helpful Place," providing a convenient and friendly shopping experience for neighbors in the community.
very helpful staff and was the only local store that had what I needee
March 2026
The staff here are 1st class….all of them. I shop here often and have been helped by every member of the team multiple times. Thanks y'all 🙏🏻
March 2026
Denise was so patient and helpful with me and all of my questions — as has every other employee I’ve interacted with here. I always go out of my way to go to ace instead of the other hardware stores. Thanks so much!
