Shipping Centers in Steamboat Springs, CO

“Setting up a mailbox was easy and the gentleman did a great job walking me through everything. He was extremely professional And explained everything in detail, even though they were quite busy.
Taking off a star for a false advertising on their individual store website. Turns out they don’t honor coupons that are posted on their store specific site. If that’s the case, they should take it down from their store website.
Attached a photo for reference.”

“Mike is absolutely amazing. Before him the service was poor, lacking, and seemed like they just didn't care. I had a shipment that I shipped next day air on a Friday for Monday delivery and he and the staff got it to me on that Saturday. Most importantly, I paid next day air for a very expensive shipment on a Thursday for a Friday delivery but it got lost. Mike took the time to look for it, apologize, and most importantly tell me he would look for it and follow up. He even called me on a Saturday to apologize that it still didn't show up and gave me details to know it wasnt "lost". He never bashed Fedex at all but honestly tried to solve the problem and cared. The package showed up today (Monday) and he called right after it was delivered to let me know he saw it was delivered. While I was initially expecting another bad experience, Mike proved why I have a corporate Fedex account and honestly gave a service level that I hope my own business gives daily. Great job Mike!! Great service and very professional on how you represented your company when it struggled and failed.
Thank you,
Dave”

“The new post master Marvin really went out of his way to have a happy customer. Had a problem (my fault) and he really dug into it and offered a great solution.
Also, Mary is a ray of sunshine at this place. I have not really dealt with anyone else, but they all seem too be great people!

And yes, lines are long, but they are severely understaffed, that's not the staffs fault, that do the best that can!
Pavel”