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March 2024 by boondoggle45
great experience staying at the Devil's Thumb Ranch and very nice accommodations and facilities.Food & drinks: Everything is very tasty
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March 2024 by Jacqui Shapiro
Won’t be staying here again. They mis-advertise what is included in the cabins and the customer service is horrendous. More stress than it’s worth, especially at the price point. Bummer because the location is stellar!
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March 2024 by Benjamin Flanders
Our cabin had no heat and was 55 degrees all night. We left the next day and went to another hotel.It’s a shame because we have stayed there in the past and it was wonderful.STAY AWAY! It is a complete disaster there now!
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March 2024 by Rune Jensen
The nordic/crosscountry trails are good, plentiful and impeccably groomed.
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March 2024 by Snap Dabs
We stopped in at the Devils thumb ranch resort to rent some bikes and spend some time on the trails. This was the first time renting snow bikes, or fat tire bikes. It was awesome and we highly recommend the bikes. I realized that I am out of shape after the four hours on the trail…stay away from the cross country and the shoulder of the trail. If you get lost, talk to the staff and they will take care of you. All around great service.
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March 2024 by Megan Klimen
Such a beautiful place! I can not say enough nice
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March 2024 by Caren Leaf
A 5 star experience without any presence. We keep going back!Rooms: The views are breathtakingNearby activities: The on property Spa is a little peice of heaven.Food & drinks: Excellent food only surpassed by the quality of the staff.
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March 2024 by Heather Schichtel
DisappointingRooms: rustic
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March 2024 by Jared Brimberry
Wonderful stay. The staff was genuinely kind and helpful. The lodge is beautiful. We visited for 3 days of winter fun and adventure. Our littles LOVED the game room, sleigh ride, skiing and pool. The nordic trails are world class.
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March 2024 by Debora Holanda
I am compelled to share a troubling experience I had with Devils Thumb, which has left me disappointed due to an erroneous charge. After enjoying my stay, I checked out at 11 am, having settled my breakfast bill of $80 at 10 am, paid directly at the table with my credit card. 9 hours later I received a notification of an additional $357 charge on my credit card from the hotel, attributed to a breakfast I never had beyond what I already paid for.Upon discovering this, I immediately reached out to the hotel, assuming there had been a simple mistake that could easily be rectified with proof of my actual charge. However, my attempts to resolve this issue were met with refusal and a lack of cooperation from the hotel's side. They cited internal policy checks on receipts as a reason for not reimbursing the wrongful charge, disregarding the evidence I presented of my original, correct payment.Mistakes can happen, but the true measure of a service-oriented business is in how they address and rectify these mistakes…
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February 2024 by Susan Tucker
As a long-time local and former advocate of Devil's Thumb Ranch, I'm appalled. My attempt to enjoy a special birthday outing with a friend ended in frustration after being denied access to the dining area, despite paying $40 each for skiing passes. The explanation? We weren't staying overnight, despite the restaurant being empty. This exclusionary policy is unacceptable and a far cry from the hospitality expected.Even more disheartening was the smug attitude of the nordic center staff, which stripped away any semblance of warmth. It's clear that genuine hospitality is no longer a priority here. Devil's Thumb has lost its charm and my recommendation.Management needs to reconsider its policies and staff attitude if it hopes to regain the trust of locals and visitors alike.
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February 2024 by david cummings
The grunt ranch
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February 2024 by Ray Czizik
Fabulous setting and facility, but expensive. The restaurants are understaffed and service can be slow resulting in food not being hot when served, or difficulty getting your server's attention for any request. The staff is great: friendly, hard-working and eager-to-please, but inexperienced and seemingly learning-on-the-job.Rooms: Big, beautiful rooms with spectacular viewsNearby activities: World-class cross-country skiing plus snow shoe trailsFood & drinks: Food is excellent, but often comes out "not hot". Staff did not know about the Wednesday 1/2 price wine special (nor did the billing system!)
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February 2024 by Catherine Rogers C3 Real Estate Solutions
Always excellent, however the toilets and shower heads need to be replaced!
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February 2024 by Fran B
Went for a day pass at the Nordic center. Very well organized, great trails.
