Academy Bank has been a trusted financial partner for many clients over the years, particularly at the Thornton branch where staff are known for their professionalism and helpfulness. Customers appreciate the staff’s willingness to resolve issues and go the extra mile, especially during difficult situations such as fraud concerns. The tellers are friendly, knowledgeable, and consistently provide great service. However, it is important to note that the drive-thru at this location is not affiliated with Academy Bank, and deposits made there are not recommended. Overall, the bank’s staff are dedicated to assisting customers and offering a positive banking experience.