AutoZone on E 104th Ave in Thornton is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Customers report outstanding experiences with helpful and respectful staff. Employees are frequently described as polite, clean, professional, super friendly, and eager to help. They provide quick service, such as battery tests and installations completed in less than fifteen minutes, even just before closing. The staff is knowledgeable and able to diagnose issues, suggest products like fuel additives, and correct part mix-ups from other stores. Many customers note the employees' willingness to go outside to assist with vehicles directly. The overall atmosphere is helpful and friendly, making customers happy to drive a few extra minutes to visit this particular store.
Thanks to angel helping me out diagnose my parasitic draw he brought out his person phone and called a trusted mechanic to have me talk to. Very professional and helpful. This man deserves a raise and lots of praise. Excellent customer service.
February 2025
The manager Travis, there helped me very much more than he needed to, and it was very appreciated
December 2024
Needed a battery badly last night. Tristan was able to get me the right one for Colorado winter and install it in less than 15minuets. Polite, clean, and professional. Happy to drive a few extra minuets to use this store.