FirstBank, established in 1963, is one of the largest privately held banks in the United States, offering a wide range of banking services. The bank provides consumer deposit accounts, home equity loans, mortgages, rental property loans, and various commercial banking options including business financing, commercial real estate loans, and treasury management. Although the headquarters does not offer banking services on-site, FirstBank has a strong reputation for community involvement, having donated over $90 million and thousands of volunteer hours since 2000. Customer experiences vary. Some customers have expressed dissatisfaction with recent customer service, citing issues such as disputes and perceived decline in service quality, and have even considered withdrawing their funds. Conversely, others have praised the bank’s staff for their patience, helpfulness, and willingness to go above and beyond, especially when assisting with complex or unusual banking needs. Overall, FirstBank is recognized for its longstanding history, comprehensive banking options, and community contributions, though customer service experiences can differ.
A t m doesn't work, and there's no notes on it to indicate.Otherwise you just wasted me time and money driving over here
May 2024
ATM is never available over the weekend if you’re needing to deposit a check or pull out cash your best option is to call off work and go inside during their business hours or drive you could also drive 30 minutes out of your way to another branch.
May 2024
Sooo much money this bank has and they can’t fix that ATM!! Every single time I go the ATM is out of service or other options are missing like deposit!! It’s a waste of time it’s so inconvenient for so many people… reason why I just switched banks just hopping my husband changes soon SMH.
