Hertz Car Rental - Thornton - Washington HLE
Car RentalHours:
7796 Washington St, Thornton CO 80229 Hours
About Hertz Car Rental - Thornton - Washington HLE
Hertz Car Rental at the Thornton - Washington Street location provides a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks. Customers consistently report excellent and helpful customer service. Staff members are described as professional, kind, understanding, and going above and beyond. Specific highlights include employees who made the booking process fast and easy, were accommodating with late returns and waived fees, and helped with same-day reservation changes. The team also assisted in finding specific vehicle types like a Tesla and provided pickup service from another location. The experience is frequently called easy with top-notch service, leading customers to strongly recommend this location for rental needs, especially for replacement cars after an accident. Some customers advise that, unlike other nearby Hertz offices, this location may not rent to rideshare drivers like those with Lyft, and note that reloadable debit cards can sometimes present an issue for securing a rental. Overall, the personal and amazing service makes this Hertz a preferred choice.
Most Recent Reviews
September 2025
Nick and Miguel were hands down the best with helping us with our situation, especially when the other rental places in town didn't care or to want help. So thank you Nick and Miguel, I told you guys I would give you all a good review!
September 2025
I made a same-day reservation, but plans changed; my colleague was leaving earlier than expected, so I in turn, arrived before my reservation. Nick was beyond helpful in getting me into a vehicle, on my way, and out of my predicament. This is why I rent with Hertz/Thrifty.
September 2025
Great service, no strange fees and easy to drop off and pick up
More Comments(145)
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