“Great clothing store! I have been very impressed with the quality, functionality, and fitment of the pants and cargo shorts I have bought from DTC. Great products, good selection, and I have always had amazing customer service.
This location had a great selection of products as well as good deals on select items. The staff were all very helpful and amazing to work with. The overall environment was very pleasant and enjoyable.
A shoutout to Jeff who was great to work with, was very knowledgeable, and helped me find exactly what I needed and the correct fit. Cathy was also a delight to work with and helped me order items that were out of stock.
10/10 customer service!”
“I had such a great experience at Sephora thanks to Ashley! She was so kind, patient, and genuinely helpful. She helped me find the perfect color match and made the whole experience so easy and enjoyable. I really appreciated how welcoming and knowledgeable she was. Thank you, Ashley, for all your help! 💕”
“Old Navy apparel consistently ranks highly in my preferences. ?? While I anticipated a more extensive selection than their typical non-outlet locations, this store's inventory is just comparable. ⚖️?”
“Aaliyah was truly the sweetest person you could ever meet. She helped my cousin and I find shoes that fit both our styles and budget, and we truly appreciated her help throughout our shopping! If you plan to go, definitely ask for Aaliyah!”
“Thanks to the manager Danny (Dani?) for helping me with an online order error even when she didn’t have to; it was a mistake on Old Navy’s part and I was on a wild goose chase to return said item bc old navy sent me to Gap, and this Gap Factory said I would have to drive all the way to the standard Gap in flatirons but Danny got it figured out before I wasted even more time and gas. 🙏🏼”
“It was my first time here, and it was a great experience, very clean and organized. Staff was very helpful. Bria had the most amazing energy and really made me feel welcomed. She made it a very pleasant experience! Defintely will be coming back and will reccomend to anybody! Thanks for your dedicated customer service!”
“I had such a great experience at Boot Barn today thanks to the assistant manager. She was incredibly polite, welcoming, and genuinely bubbly the entire time I was there. You can tell she truly cares about customers and takes pride in her job. She made the whole shopping experience enjoyable and easy, and it’s rare to come across customer service that stands out this much anymore. I really appreciated her kindness and positive attitude, and I think she absolutely deserves recognition for how amazing she is at what she does.”
“I came in last month and still haven’t been able to stop thinking about my interaction with Jenna. I don’t write reviews often, but with the assistance she provided and how helpful and genuine she was while doing it she absolutely deserves the recognition! I know jean shopping can be intimidating for a lot of people (including me) but she immediately made me feel comfortable and completely eliminated any shopping jitters or anxiety. It was so easy and seamless! Her jean suggestions, style recommendations, and overall willingness to help impressed me so much! She has such a kind, sweet personality that really stood out to me. Wonderful team at this location, thank you again Jenna!”
11AM - 7PM
13801 Grant St Suite 280, Thornton
Mens Clothing
“Love this place! They make the softest t-shirts I have ever found, and their clothes last forever. The best. The staff were kind and super helpful. So grateful for any BR stores that still live.”
“Nice staff. Was checked on by a couple of reps if I needed help. One rep took the time with me to find the size of jeans I was looking for & made a great recommendations.”
“Best store and best fitting (euro style) clothing there is! I usually shop at both of Denver’s locations, this store has all the deals though! In any case I bought a few shirts from here a little while ago and unfortunately one wasn’t the fit I really like (reg) . So I was in the area and stopped in to return it. Short story but… they allowed me to exchange it since I was buying more of their clothing! A HUGE shout out to Marco and the store manager for going the extra mile! I highly recommend this store and their management! Unfortunately customer service in general has gone downhill lately…. BUT this store nailed it! ???????THANK YOU guys again! I’ll be back like usual!”
“Very expensive but amazing looking items and very comfortable people are saying there's bad customer service that wasn't my experience and I don't know if the things about them wearing out quickly are true or not but we will see only reason I got anything was cus there whole store was half off and I think people are just being stupid these clothes aren't supposed to be for machine washing and drying that's how there made of course there wear out quick if you do what it says on the tag not to do if you buy something here just read the tag or take a Pic or smthn I had decent service not incredible but not bad at all had someone come and ask if we're finding everything ok or if we need help finding stuff that fits right great store but probably don't go unless they have a sale or your rich. (I got a great looking red jacket for 160 on sale for 80)”
“I have ordered my prescription glasses from Oakley for several years. This year, by prescription changed, and unfortunately, the frames I really wanted would not support the new Rx. I have had to go through trial and error 3x to get glasses that work for me, and Erica in the Thornton, CO Outlet Mall location was super patient, helpful and friendly about it all, Thanks!”