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“Old Navy apparel consistently ranks highly in my preferences. ?? While I anticipated a more extensive selection than their typical non-outlet locations, this store's inventory is just comparable. ⚖️?”
10AM - 8PM
13801 Grant St Ste 710, Thornton
Clothing Stores
“I love this place. The staffs are super friendly, and are super patient. I'm obsessed with the company/name brand but the one thing that helps me is the kind of discounts they give out. ?”
“Thanks to the manager Danny (Dani?) for helping me with an online order error even when she didn’t have to; it was a mistake on Old Navy’s part and I was on a wild goose chase to return said item bc old navy sent me to Gap, and this Gap Factory said I would have to drive all the way to the standard Gap in flatirons but Danny got it figured out before I wasted even more time and gas. 🙏🏼”
“Madi helped me immensely. We needed to order many items as well as assisting with finding the sizes needed in store. We were very fortunate to have her assistance and we were able to find so many great things. Madi really made our shopping a pleasure.”
“It was my first time here, and it was a great experience, very clean and organized. Staff was very helpful. Bria had the most amazing energy and really made me feel welcomed. She made it a very pleasant experience! Defintely will be coming back and will reccomend to anybody! Thanks for your dedicated customer service!”
“Great shopping experience! The manager was super helpful & friendly and helped us order some items online when we couldn’t find the right size/style Jeans. Impressed with the customer service as well as how clean the store was especially with how busy they were. I’ll definitely be back.”
“I came in last month and still haven’t been able to stop thinking about my interaction with Jenna. I don’t write reviews often, but with the assistance she provided and how helpful and genuine she was while doing it she absolutely deserves the recognition! I know jean shopping can be intimidating for a lot of people (including me) but she immediately made me feel comfortable and completely eliminated any shopping jitters or anxiety. It was so easy and seamless! Her jean suggestions, style recommendations, and overall willingness to help impressed me so much! She has such a kind, sweet personality that really stood out to me. Wonderful team at this location, thank you again Jenna!”
“Came in for a gift and was immediately greeted and helped to the right area by Neil. Gonzalo, Pat, and Damien were around and were super helpful in finding me a wallet and suggesting other items. Felt very welcomed and helped, will always come to this location.”
“Very nice and friendly service at checkout and the 75% off rack. Make sure you check the tags as well. They also carry teddy bear with the heating pack inside for period, very good weight. Go in and take a look”
“Love this place! They make the softest t-shirts I have ever found, and their clothes last forever. The best. The staff were kind and super helpful. So grateful for any BR stores that still live.”
“Nice staff. Was checked on by a couple of reps if I needed help. One rep took the time with me to find the size of jeans I was looking for & made a great recommendations.”
“Love this place!! Good quality clothes at affordable rates! Sign me up. We found some great deals.
The clothes are organized well as per their types. The manager and staff were kind enough to unlock the closed restroom for us to use.
I’d recommend going earlier, they tend to wrap up an hour earlier than time shown on Google. I believe Google shows 11 pm, but they wrap up by 9:30 pm atleast on weekdays.”
“Great deals on shoes, shirts, and quarter zips and extremely helpful staff. Dylan spent about a hour waiting on us helping us find different sizes and selections.”
“I'm leaving a review for Neveah. What a gem. She took care of my needs with kindness and professionalism. She is very helpful and super friendly. I hope she is recognized a the kind of associate that keeps the customer coming back to your store.”
“Very expensive but amazing looking items and very comfortable people are saying there's bad customer service that wasn't my experience and I don't know if the things about them wearing out quickly are true or not but we will see only reason I got anything was cus there whole store was half off and I think people are just being stupid these clothes aren't supposed to be for machine washing and drying that's how there made of course there wear out quick if you do what it says on the tag not to do if you buy something here just read the tag or take a Pic or smthn I had decent service not incredible but not bad at all had someone come and ask if we're finding everything ok or if we need help finding stuff that fits right great store but probably don't go unless they have a sale or your rich. (I got a great looking red jacket for 160 on sale for 80)”
“Amazing customer service by Zain. If you need to shop at this store then Zain is the guy to help. He gave me his complete attention and suggested the best that the store had to offer.”
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“Great clothing store! I have been very impressed with the quality, functionality, and fitment of the pants and cargo shorts I have bought from DTC. Great products, good selection, and I have always had amazing customer service.
This location had a great selection of products as well as good deals on select items. The staff were all very helpful and amazing to work with. The overall environment was very pleasant and enjoyable.
A shoutout to Jeff who was great to work with, was very knowledgeable, and helped me find exactly what I needed and the correct fit. Cathy was also a delight to work with and helped me order items that were out of stock.
10/10 customer service!”