Metro by T-Mobile at 8991 Washington St offers unbeatable prepaid plans and the latest 5G phones from top brands like Apple, Samsung, and OnePlus. The friendly staff, including Nancy and Mateo, provide excellent customer service and are dedicated to helping customers find the best plans and devices to fit their needs. Customers praise the staff's patience, attention to detail, and willingness to go the extra mile, whether it's explaining features, transferring information, or ensuring the best promotions are applied. One customer, a 74-year-old lady, was particularly impressed by Nancy's helpfulness and the overall welcoming atmosphere, stating that she'll continue to visit this store for all her phone-related needs. Overall, Metro by T-Mobile on Washington Street is known for its outstanding service, knowledgeable staff, and commitment to customer satisfaction.
Kamil was super helpful and patient with me on purchasing a new phone for a Christmas present, so grateful for his patience and understanding of it all!
November 2025
Kamil gave me really good service and also removed virus
June 2025
The people that work here really try and be here for us. And that's super great to run I to out here 🙏🙌✨️
