U-Haul Neighborhood Dealer provides a wide range of moving services, including truck, trailer, cargo van, and pick-up truck rentals for local or one-way moves. They also offer shipping boxes, moving supplies, and U-Box containers, which can be reserved online. Customers have praised the friendly and helpful staff at this location. The gentleman with the ash blonde Afro hair is described as the "nicest person" the reviewer has ever met, working hard and going above and beyond to assist customers. Another employee at the Thornton self-storage location was also praised for his helpfulness in retrieving a customer's lost purse. The rental process is described as easy, with clean vehicles available. The office staff and the gentleman who helped a customer with their keys after they were left in the truck were also commended. However, some customers have had issues with the U-Haul app, which they found difficult to use for checking in after-hours. Overall, the U-Haul Neighborhood Dealer location is well-regarded for its friendly, efficient, and helpful staff, as well as the ease of the rental process and the availability of a variety of moving-related products and services.
This Uhaul location is exceptional. The Uhaul Customer Service Team is great. Travis in particular always delivers excellence in service with a smile and will go out of his way to assist with questions. I love this Uhaul location. Their trucks are clean and the customer service makes a positive difference. I’m a frequent... read full comment
February 2025
If you need a piece of amethyst and a u-haul truck to rent, this is the place. They offer great service and really care about what they do. I locked my keys in my personal vehicle and they lent me high quality tools to get in that didn’t damage my car. Thank you.
December 2024
Personnel were really pro and kind. Everything was OK.
