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December 2023 by 476
The office was great. Loved the guys who checked us out and the gentleman who grabbed my keys after I left them in the truck.Absolutely hated the app. It couldn't find my order so I couldn't check the truck in after hours. I call the 1800 number and I kept getting told to use the app to check in and they can't help me. I will not use uhaul again based solely on how terrible the app was
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October 2023 by Luis.
the most dangerous and irresponsible rent you can ever have ..if you are planning a moving, please use any other company . i travel from denver to florida (truck 15' ) and vehicle transporter.truck with check engine light ON , GAS CAP message about not working properly thru all the trip .ALso the don't let me ensure my trip from de beginning and the customer service who tell me is al good refuse to transfer my case or even give her name . practically told me that if Im alive, is enough proof for them that everything was well ..also imposible get contact with any manager or some able to understand the situation .
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September 2023 by LuiMustach
the most dangerous and irresponsible rent you can ever have ..if you are planning a moving, please use any other company . i travel from denver to florida (truck 15' ) and vehicle transporter.truck with check engine light ON , GAS CAP message about not working properly thru all the trip .ALso the don't let me ensure my trip from de beginning and the customer service who tell me is al good refuse to transfer my case or even give her name . practically told me that if Im alive, is enough proof for them that everything was well ..also imposible get contact with any manager or some able to understand the situation .
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September 2023 by Mike Ehrmann
I needed to rent a motorcycle trailer from this location, I was pleasantly surprised that they had one that I could rent as a walk in. The staff was helpful and very kind. They have gone out of their way to make the rental process easier for me as the customer. The gentleman who assisted me in hooking up the trailer was very cheery and was fun to talk to. I hope they keep up the excellent work.
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September 2023 by Karen Fouts
Great service with clean and well maintained trucks. They were so nice and they have the neatest gift shop. These guys were awesome
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September 2023 by F Rodriguez
They have repeatedly let a homeless guy have a uhaul truck and/or van. He lives in it right outside this facility. I truly hope they clean it before they rent it out to actual customers. The guy is quite a troublemaker for the neighboring apartment complex and has been arrested on outstanding warrants. What these people are doing is contributing to a problem. Does uhaul know you're letting him live in their vehicles, I wonder...,
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July 2023 by Peter Payer
Great location. Staff is knowledgeable, polite and assisting any way they can. I used the motorcycle trailer and it was perfect for my trip.
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April 2023 by Jim C.
We have a storage center here. These folks are always great! Rented uhaul from them several times, boomerang kids in and out, always professional and helpful.
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January 2023 by Susie Molina
I have rented Uhaul trucks here twice with a great experience. And the cool unexpected shop is a plus...you can find unique Artwork and niche items that are hard to find and will keep you looking around. They have giant graphite stones, kinetic art, paintings...its pretty amazing
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January 2023 by Susie Bruce-Molina
I have rented Uhaul trucks here twice with a great experience. And the cool unexpected shop is a plus...you can find unique Artwork and niche items that are hard to find and will keep you looking around. They have giant graphite stones, kinetic art, paintings...its pretty amazing
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November 2022 by Michael Muniz
I rent from them often, and every time is quick and pleasant.i always pay only what I'm quotated. I don't understand the bad reviews.
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October 2022 by Dustin Risley
Moving Nextdoor Loves this location! Great Staff! Great owner.
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August 2022 by Bobby Medina
Worse experience with U-Haul. I made a reservation and it was supposed to be guaranteed as they have it advertised in their website. I received a text message a day late, not a call but a text message that they cancelled my reservation without explanation. I called U-Haul and the told me they don't have a van to give me, I explained to them that I thought the reservation I did was guaranteed, and he told me they have a bigger vehicle and the price of the mileage is over a dollar, he also gave me another reservation for a different location which is almost 10 miles away from my location. So, because if this, I will have to pay more on mileage as well as gas, only because they did not guaranteed my reservation. Don't waste your time, have a second plan as they don't guarantee their truck rental as advertised. Very disappointed on their service, I really had high expectations and now I won't recommend or use the service myself.
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June 2022 by Tracy Z.
ATTENTION ALL TEXANS !!! THaeRE is shortage of trucks !!!! Your plans are ruined and destroyed !!
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April 2022 by Mario Z
Great customer service!! I love the people at the front desk. They also have the best gift shop with awesome items!! I'm coming back for more business